SpinSci
SpinSci’s unique Patient Access Care Solution improves the way patients interact with health systems resulting in better patient-to-provider communication, improved clinician workflow efficiency, and increased digital channel utilization.
Thanks for your interest!
Someone will reach out to you soon. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Overview
The solution empowers contact centers to deliver a complete and consolidated patient experience with a 360° view of the patient record. Contact center agents and Triage Nurses are provided actionable workflow delivering world-class care experiences to the contact users, clinical staff and ultimately patients. Patient Access Care also provides real-time Electronic Health Record (EHR) triggered patient reminders and self-service supporting patient workflows such as scheduling, billing, orders, referrals and medication management.
Key Features
- Patient Assist - High touch assistance via multiple digital channels (text , voice , chat ) Delivering a 360° view of the patient record allowing efficient triage and driving speed to care.
- Patient Engage - Virtual assistance solution allowing patients to perform self-service management of their own patient access routines such as appointment cancellation and rescheduling, bill payment, provider searches, and prescription management with real-time integration to the EHR.
- Patient Notify - Sends omni-channel clinical notifications triggered by real time events in the Electronic Health record (EHR) for appointment, prescription, and bill reminders along with order / referral notifications.
.png)
