U.S.-based tech experts deliver fast and effective solutions when your employees need them, like virus removal, hardware installation, or third-party business software support for Office 365, Dropbox, QuickBooks®, etc. There is no limit to the quantity or duration of support interactions your team will receive, and experts are available 7 days a week.
How Vonage Support PLUS works
Once one of our dedicated agents sets your team up with Vonage Support PLUS, they can begin connecting with experts for help with tech issues in seconds. This can be done via the "Soluto™ for Vonage" app or by calling a 1-800 number.
Tech experts have a 93% issue resolution rate, and they can remote-in to many types of devices for fast issue resolution.
Employee users can click-to-chat or click-to-call in seconds and enjoy virtually unlimited access to experts 7 days a week.
Proactive educational content is delivered to employees via the app.