Vonage for Salesforce: flexibility without the complexity
The Vonage for Salesforce Integration is a rich, easy-to-use interface designed to effortlessly integrate your voice interactions into your key Salesforce workflows.
Integrated voice and data
Simple set-up with no client-side installation
Click-to-dial & click-to-answer
Automated call logging
Call insights and analytics
Flexibility without the complexity
Integrate both voice and data into the key sales, customer service and business productivity applications that your employees use every day.
- Vonage for Salesforce is available through a simple browser extension, directly within the Vonage Business Communications interface, or through the embedded Vonage CTI Dialer for Salesforce.
- Capture data across all devices, streamline workflows, and gain real-time insight with just a web browser--no client-side installation needed.
- Empower your employees, elevate your customer experience, and boost your bottom line by integrating your cloud phone system with the Salesforce data you rely on to run your business.
Getting started with Vonage for Salesforce
Ready to integrate Salesforce with your VBC account?
- Self-serve Vonage for Salesforce within the Vonage Admin Portal or call our support team.
Vonage Contact Center for Salesforce features
Auto-log all incoming and outgoing calls through Salesforce when the caller ID or number matches a Salesforce contact
Keep the dial pad at your employees’ fingertips without toggling between screens
Click-to-dial or answer any phone number appearing in Salesforce through the embedded Vonage Business Communications dial pad and tie the call record to the right contact in Salesforce
Easily create new contacts while on a call without interrupting the conversation
Capture notes for inbound and outbound calls in call activities, and schedule tasks or appointments from the same screen pop
Review call volume data, call history, and usage across your entire organization in a single intuitive interface
View contact information in real-time for a more personalized conversation