FlexibleWorks with desktop and mobile devices
EfficientImproves workflow and productivity
Faster, more intuitive customer experienceWith Surfly, both advisors and customers can navigate web pages (even those they don’t control) simultaneously and take control or request control of a web browser in a matter of seconds—without the need for any downloads or installations.
- Allows agents to draw on the screen of a client to instruct them where to go
- Agents can take control of the mouse and keyboard of the client to proactively assist during a session
- Share PDF, Word, or Excel documents by simply dragging them to a session
- Use WebRTC video chat to communicate with all session participants
Getting started for VBC customersWant to add integrations to your VBC platform? Look no further.
- Easily request access from within the Vonage App Center for VBC