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Application Partner

Confer With & Vonage: Providing Video-Shopping Customer Experiences

 

 

Who we are

Confer With allows teams to give real-time advice to customers on what to buy online as they would inside a store. It’s a proven way to convert more sales and grow customer loyalty with truly personalized online shopping experiences.

 Confer With links video consultations with eCommerce, making all products shoppable inside a video call. This empowers a team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences.

How we work with Vonage

Confer With Integrates the Vonage Video API into its video commerce platform - which provides communication capabilities (chat, voice, and video) via Web RTC.

Industries
  • eCommerce/Retail
  • Financial Services/Insurance
Areas of Focus
  • Customer 360
  • Customer Engagement
  • Call Center
  • Business Productivity
  • eCommerce
  • Collaboration/Comms
  • AI/Chatbot

Resources

HOW IT WORKS

The Confer With service helps you ensure your customer’s needs are met. It allows your team to inspire, engage and reassure customers about their purchase decisions in real-time.

LIVE VIDEO SHOPPING FURNITURE AND HOMEWARE

Live video shopping is available for furniture and homeware brands to support customers remotely.

LIVE VIDEO SHOPPING CONSUMER ELECTRONICS

Struggling to convert online customers? The Confer With platforms connects your retail team to customers showing strong intent in your consumer electronic products. Identify needs and immerse customers by making every product shoppable within the video call.

Integrations

Confer With is built to Integrate within your ecosystem – allowing you to leverage your existing investments in technology to empower video commerce.

Confer With Website

 

 

Find a Vonage API partner solution

Our API partners build, integrate and help implement unique communications experiences with our APIs that accelerate business — and attract and retain customers like never before. Search our partner finder to find the right one for your business.
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Speak with an expert.

US toll-free number: 1-844-365-9460
Outside the US: local numbers