E-GOI

E-goi is an omnichannel marketing solution designed with AI-driven CDP technology to help brands create a 360 single view of the customer. The technology automates and integrates e-mail, webpush, mobile push, web tracking, instore tracking, voice, and social media campaigns into a single online system, making it a breeze to grow leads and automate customer life cycle.

E-goi logo

Overview

Your E-goi Corporate Account can be integrated with your Vonage API to connect the broadcast of SMS campaigns and SMS Reply Longcodes.

 

Use Case

 

The E-goi ecosystem gathers behavioral data from web, in-store, and shopping habits

 

Here is one simple example of how E-goi behavioral detection can be used to impact the customer at the right moment, with Vonage API integration:

  • Imagine the customer browse some product in the eCommerce and doesn't buy it. 
  • Four days later, the customer passes near the physical store and receives an SMS with the product he showed interest online four days ago. 
  • This kind of journey mapping is essential to offer a real omnichannel relationship with the customer.
 

Resources

 

 

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