So great to see you in Las Vegas
Thanks for joining us at Channel Partners Expo 2025.
In case you missed it — or want to experience it again — check out the speaker session videos. And don't forget the additional resources on Vonage products, features, and partnerships we showcased in Las Vegas.
Inside a Global CX Win: Vonage + CMS360
Kristy Thomas | Senior Vice President, Channel and Alliances | Vonage
Michael Burdick | Owner | CMS360 Solutions
Discover how Vonage and CMS360 delivered a global CX transformation across 100+ countries: Together, they solved the challenges of siloed systems, inconsistent support, and disconnected teams for a global brand. Learn how a unified solution — Vonage Premier for Service Cloud Voice — streamlined operations and supported 20,000 users and 5,000 agents globally. Watch now.
Revolutionize Customer Interactions With Intelligent Contact Centers
Hugh Harris | Solution Architect | Vonage
Step into the future of customer experience with Intelligent Contact Centers powered by Vonage: You’ll learn how AI-driven solutions are transforming the traditional contact center by boosting efficiency, enhancing service, and delivering measurable business value. These AI-enhanced benefits positively impact every stage of the customer journey, from self-service to post-call analysis. You’ll also discover how AI reduces operational costs and agent turnover with intelligent automation … and generates real-time insights through call transcription and powerful intelligent analytics. Watch now.
Mastering the Contact Center Evaluation
Laura Colón | Regional Vice President, Sales | Vonage
Kristen Hranicka | Enterprise Account Executive | Vonage
Explore the most important aspects of evaluating a contact center provider and how to qualify the opportunity: Whether you're a partner, reseller, or customer, this session will give you the tools to ask the right discovery questions, align your contact center strategy with business goals, define success metrics and ROI, and understand the role of pilots and proof of concepts. Watch now.
Vonage + Salesforce + Trusted Advisors = Success
Justin Walsh | Senior Channel Manager | Vonage
Explore how Vonage, Salesforce, and trusted advisors are redefining the contact center experience: Learn how Vonage fully integrates with Salesforce and its strong channel ecosystem to help businesses enhance customer experience, drive smarter conversations, and scale faster. And discover why Vonage is a leading contact center partner on Salesforce AppExchange, how trusted advisors and channel partners play a key role in Salesforce success, and the power of unified CX solutions built around Salesforce Customer 360. Watch now.
Learn more
Dig into the Vonage products, integrations, and features highlighted at Channel Partners Expo 2025.
Vonage products and features
Gather actionable insights for better CX, enhanced agent productivity and satisfaction, first-contact resolutions, and more. And it all starts with a flexible, AI-powered Contact Center as a Service (CCaaS) solution.
Explore how Vonage Contact Center and Salesforce Agentforce work together for outbound calls, security features, resolutions and next best actions, and post-call optimizations.
Get a 360-degree view of customers, with valuable data and intuitive AI-powered tools that empower agents to deliver personalized interactions across channels.
Combine Vonage Premier for Service Cloud Voice with an existing Salesforce CRM to enhance both agent and customer engagement.
Integrate Vonage Contact Center (VCC) and Microsoft Teams to improve agent and customer experiences … not to mention call quality and reliability.
Add unified communications to enhance customer experiences and employee collaboration – from virtually anywhere.
