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So great to see you in Las Vegas

Thanks for joining us at Channel Partners Expo 2025.

 

In case you missed it — or want to experience it again — check out the speaker session videos. And don't forget the additional resources on Vonage products, features, and partnerships we showcased in Las Vegas.

Inside a Global CX Win: Vonage + CMS360

Kristy Thomas | Senior Vice President, Channel and Alliances | Vonage

Michael Burdick | Owner | CMS360 Solutions

Discover how Vonage and CMS360 delivered a global CX transformation across 100+ countries: Together, they solved the challenges of siloed systems, inconsistent support, and disconnected teams for a global brand. Learn how a unified solution — Vonage Premier for Service Cloud Voice — streamlined operations and supported 20,000 users and 5,000 agents globally. Watch now.

Revolutionize Customer Interactions With Intelligent Contact Centers 

Hugh Harris | Solution Architect | Vonage

Step into the future of customer experience with Intelligent Contact Centers powered by Vonage: You’ll learn how AI-driven solutions are transforming the traditional contact center by boosting efficiency, enhancing service, and delivering measurable business value. These AI-enhanced benefits positively impact every stage of the customer journey, from self-service to post-call analysis. You’ll also discover how AI reduces operational costs and agent turnover with intelligent automation … and generates real-time insights through call transcription and powerful intelligent analytics. Watch now.

Mastering the Contact Center Evaluation

Laura Colón | Regional Vice President, Sales | Vonage

Kristen Hranicka | Enterprise Account Executive | Vonage

Explore the most important aspects of evaluating a contact center provider and how to qualify the opportunity: Whether you're a partner, reseller, or customer, this session will give you the tools to ask the right discovery questions, align your contact center strategy with business goals, define success metrics and ROI, and understand the role of pilots and proof of concepts. Watch now.

Vonage + Salesforce + Trusted Advisors = Success

Justin Walsh | Senior Channel Manager | Vonage

Explore how Vonage, Salesforce, and trusted advisors are redefining the contact center experience: Learn how Vonage fully integrates with Salesforce and its strong channel ecosystem to help businesses enhance customer experience, drive smarter conversations, and scale faster. And discover why Vonage is a leading contact center partner on Salesforce AppExchange, how trusted advisors and channel partners play a key role in Salesforce success, and the power of unified CX solutions built around Salesforce Customer 360. Watch now.

Learn more

Dig into the Vonage products, integrations, and features highlighted at Channel Partners Expo 2025.

Illustration of a contact center agent at work with their computer and headset. Beside the agent, a supervisor is listening in on the call and coaching the agent.

Vonage products and features

Vonage Contact Center

Gather actionable insights for better CX, enhanced agent productivity and satisfaction, first-contact resolutions, and more. And it all starts with a flexible, AI-powered Contact Center as a Service (CCaaS) solution.

Vonage Contact Center + Agentforce

Explore how Vonage Contact Center and Salesforce Agentforce work together for outbound calls, security features, resolutions and next best actions, and post-call optimizations. 

Vonage Contact Center Intelligent Workspace

Get a 360-degree view of customers, with valuable data and intuitive AI-powered tools that empower agents to deliver personalized interactions across channels. 

Vonage Premier for Service Cloud Voice

Combine Vonage Premier for Service Cloud Voice with an existing Salesforce CRM to enhance both agent and customer engagement.

Vonage Contact Center + Microsoft Teams

Integrate Vonage Contact Center (VCC) and Microsoft Teams to improve agent and customer experiences … not to mention call quality and reliability.

Vonage Business Communications

Add unified communications to enhance customer experiences and employee collaboration – from virtually anywhere. 

Illustration of people discussing partner revenue.
Explore the Vonage Channel Partner Program
Enjoy a clear path to expand your revenue potential and increase customer satisfaction and loyalty.