Time to Demystify Conversational AI
We’re really not that different. Fast service, an understanding voice, not having to repeat ourselves — we all want these things from businesses. So why is addressing these issues THAT difficult? Watch as leaders from Vonage and OneReach.ai tackle the CX-crushing concerns. It starts by providing two things that customers must have: a friendly voice and kind ear. Did somebody say conversational AI?
Get Ready for the “Aha” and “Wow” Moments
Tim Holve, CPaaS Alliance Manager for Vonage, joined VUX Media and OneReach.ai for an engaging roundtable on demystifying conversational AI. There were plenty of “aha” and “wow” moments. So enjoy the video snippets, discussions, and insights … and don’t forget to check out Vonage Conversational AI and Vonage AI Studio.
Chatbots vs. Conversational AI
Raise your hand if you’ve had a real conversation with a chatbot. No one? Well, conversational AI brings the smarts — with decision logic across context and tone — designed to enhance an experience.
Watch now: Check out the game-changing differences.
Empathy
Hmm, empathy + automated conversation aren’t exactly a natural thing. After all, venting to a bot just doesn’t work. But when it comes to empathy, one of the best things you can do is be fast and helpful. That’s where a bot shines.
Watch now: Learn how AI speed can be your CX’s best friend.
Low Code vs. No Code
Traditional software development is slow and inflexible and may not ultimately solve the customer request. But low code brings drag-and-drop capabilities to create software faster — and your customers will thank you.
Watch now: See how to build a better/faster solution.
The Heart of Conversational AI
It’s all about your customers and addressing their needs. So think of what a live voice can bring — and that’s what conversational AI delivers, too.
Watch now: Make your conversations matter with a little AI help.
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Elevate the CX
Ready to give your conversational AI a voice? Then complete the form and prepare to elevate the CX with Vonage Conversational AI and Vonage AI Studio.
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