Serve better and sell more with full Salesforce integration
Our contact center seamlessly integrates with Salesforce for key customer data and insights, empowering your team to deliver personalized connections across every channel.
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Vonage is Salesforce Voice ready
Learn more
Highly rated and reviewed
1,000+ customer reviews and 4.93/5 rating in the AppExchange*
1.5 billion interactions powered
on the Salesforce sales and service clouds
Premier partner
on the Salesforce AppExchange*Based on the average rating and number of reviews on the Salesforce AppExchange, as of October 2025
SALESFORCE CTI
Harness the power for great conversations
Salesforce CTI integration is at the heart of our cloud-based contact center software. Allow your team to create exceptional customer experiences and be more efficient across every channel.- Agents can customize screens with the right tools and data
- Quickly and intuitively use insights to let the conversations flow
- Correct data and automated routing frees up staff resources
- Better ROI on Salesforce spend, with cloud-based infrastructure to scale as your needs grow
OMNICHANNEL
Dynamic omnichannel experience
Customers expect you to be there, on their preferred platform and schedule, every time. We can help.- Access Salesforce engagement histories
- Review details quickly to make for meaningful conversations
- Benefit from dynamic routing to send every query to the right agent
- Enjoy the ability to give customers the VIP treatment
Explore AI-Powered Experiences
Vonage + Salesforce Agentforce creates better customer and agent experiences.
Explore AI-Powered Experiences
Vonage + Salesforce Agentforce creates better customer and agent experiences.
Discover How
UNPARALLELED DATA CUSTOMIZATION
Unleash your team’s full potential
Our deep Salesforce CTI integration and simple interface allows your team to focus on what matters most - providing exceptional customer experiences, rather than having to worry about tech concerns.- Concentrate on personalizing the conversation
- See the right information, at the right time
- Act intuitively and let conversations flow
BETTER ROI ON YOUR SALESFORCE SPEND
Increase effectiveness
Manage and optimize performance and ROI by helping your team stay on track by providing the data they need, when they need it.- Automated activity logging
- Easily scale securely, reliably, locally and globally
- Seamlessly link cloud-based systems
Getting started with Salesforce and Vonage Contact Centers
Watch a short video to see just how easy it is to get started with a Vonage Contact Center designed for Salesforce.
Getting Started with VCC demo video
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