Reliability99.999% uptime reliability to keep your business running.**
Security and complianceSecure communications that meet your industry’s regulatory requirements.
Ease of useSwitching is a cinch, and using it is even easier.
Customer serviceNo question’s too big—you’ll get it answered fast.
*Not available in all locations. Please contact your sales representative for current availability.
**The 99.999% claim is based on Vonage's average uptime and/or availability over a 6-month period (from Aug 2019 - Feb 2020).
Elevated quality of service
Pristine, high-quality voice, video and messaging, maximizing efficiency and availability while eliminating call drops, data loss and static.
- Powered by AWS
- 99.999% uptime* with SmartWAN, our SD-WAN offering
- A Network Operations Center running 24/7/365 and connecting billions of calls annually
- Multi-level fail-safes with cloud backup minimizes call drops, data loss, and static
- Highly distributed architecture provides the flexibility for massive scale-out capabilities
- Nationwide coverage with elevated QoS, disaster recovery, business continuity, and more
Protect your customer data and company’s reputation
Vonage’s safeguards and cybersecurity measures support leading regulatory standards and compliance frameworks.
- HIPAA for protected health information
- HITRUST Common Security Framework (CSF) certification
- PCI for protected financial data
- SOX, FCC, and CPNI
A truly turn-key experience
The intuitive Vonage Business Communications app functions the way employees prefer—easily.
- Plug-and-play—be up and running in hours with the mobile app
- Flexible—integrates with apps your teams already use
- Easy to adopt and scale
- Vonage App Center makes adding new features and integrations easy
- Everything you need to communicate—including communications APIs and a contact center solution—from a single partner
Expert support whenever you need it
Vonage technicians are available for full end-to-end setup, customized training, and more via the channel you prefer.
- Customer portal
- Online support centers