Unified communications (UCaaS) features

50+ voice and unified communications features—including video collaboration with Vonage Meetings and productivity tools with Vonage App Center—in one powerful phone system that runs on your own internet connection.

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Vonage's services, or specific features or functionality of the services, may not be available in all locations. Please contact your sales representative for current availability.

Screen grab of the Unified Communications product's app center on desktop

Your favorite ways to communicate, unified

50+ unified communications features to activate conversations anytime, anywhere.

Simple to set up, easy to adopt, and a snap to scale
Desktop and mobile apps keep teams and tools connected
Employees can communicate with each other and customers–virtually anywhere, anytime
Flexible features integrate with tools and apps you already use

Mobility and omnichannel

Conversations activated—anywhere, any way

Collaboration and productivity

Profitable, effective teamwork

Customer and employee experience

Seamless communications

Flexibility

Better, more efficient workflows to suit your team's needs

Follow Me Set up call following on multiple numbers and your calls come with you.

Business Inbox

Change the way you send and receive messages from customers. Available in US only.

Call Forwarding Forward your calls to stay connected.

Call Flip Seamlessly transfer calls from mobile to desk or desk to mobile.

Cell Phone Integration VoIP system functionality on your cell phone.

Desktop Control your business phone system from your computer

Mobile App Wherever work takes you, your business phone system is with you.

Multiple Devices on One Extension All of your phones connected to one extension.

Never Miss a Call A suite of mobility options for routing calls.

Paperless Fax

Send and receive faxes on the go. Available in US only.

Business SMS

Keep it professional. Get text messaging for business. Available in US only.

Voicemail to Email Get voicemail recordings conveniently in your email inbox.

Virtual Voicemail Customize greetings and check messages anywhere.

Work from Anywhere Maximize productivity and build a virtual workforce.

Vonage Visual Voicemail® Receive transcripts of your voicemails directly in your email inbox.

Vonage Reach

SMS automation with lifecycle engagement. Available in US only.

Call Announce Be prepared before they call.

Call Groups Forward calls to multiple extensions at once.

Call Monitoring “Monitor” calls, “whisper” to employees, or “barge” in to help.

Conference Bridge Connect up to 30 participants with the push of a button.

Paging Group Broadcast an announcement to your entire team.

Team Messaging Stay better connected with colleagues through team messaging.

Vonage Meetings Offer intuitive video collaboration solutions across your organization.

Call Announce Be prepared before they call.

Call Screening Answer only the important calls after screening each.

Do Not Disturb Send callers directly to voicemail.

Spam Shield

Get all incoming calls checked for phone spam. Available in US only.

Busy Lamp Field (BLF) A status indication for each phone on the system.

Call Continuity Automatic call rerouting in the event of an emergency.

Call Hold Quickly move to another call and back.

Call Logs Get detailed call records.

Call Park Don’t just transfer it. Park it.

Call Queue Professionally manage your incoming calls.

Call Recording: Company-Wide Get great call recording service for your entire office.

Call Recording: On-Demand Record the calls you want, when you want.

Call Waiting A quiet notification while you’re on another call.

Click-to-Call Me Give your customers a quick and easy way to contact you.

Dashboard View real-time status of all account users.

HD Voice Advanced call quality across all devices.

Receptionist Console

Managing a large volume of calls has never been this easy. Available in US and UK only.

Shared Line Appearance Monitor other extensions and answer on each other’s behalf.

Simultaneous Ring Another simple setting to help you avoid missing calls.

Caller ID Know who's calling before you answer.

Custom Call Tagging Easily identify the origin of incoming calls.

Main Company Number Designate a main company number for use in ads and more.

Toll Free Numbers

An easy way for customers to connect with you. Available in US only.

Call Blocking Block calls, inbound or outbound, according to your needs.

Click-to-Dial

Enables easy calling to web phone numbers with auto dial. Available in US only.

Directory Assistance Gather information from listings.

Vonage Support PLUS powered by Soluto™

Personalized and friendly remote support for IT and tech issues. Available in US only.

Caller ID Block Block caller ID on your outbound calls.

Set Caller ID Easily change a caller ID and choose what people see when you call.

Admin Portal Manage your entire phone system from a single portal.

App Center Discover apps that’ll supercharge your communications experience.

Dynamic Caller ID Use a custom caller ID with the simple click of a few digits on your phone.

Local or Geographic Phone Number Establish a local presence: publish a phone number with any area code you want.

Music on Hold

Get a better waiting experience for your callers. Not available in UK or Australia.

Smart Numbers

Phone numbers that can be intelligently programmed for your business' exact needs. Available in US and Australia only.

User Portal Configure and manage your extension. Easily.

Virtual Mailbox Privately store your voicemail in our stand-alone voicemail box.

Virtual Receptionist

Customized call routing for exceptional customer service. Not available in UK or Australia.

Hardware

Business phones and accessories

Looking for business phones? Look no further. We offer competitive prices on some of the top names in the industry, and all our phones are tested for compatibility with our business phone services.

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