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Introducing the 2020 Global Customer Engagement Report
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Elevate customer experiences with the WhatsApp Business API
Send notifications, customer service messages and essential information your customers need on WhatsApp. Our APIs hide the complexity of hosting and scaling WhatsApp software so that you can focus on elevating customer experiences.
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Simple integration
Easily send WhatsApp messages without having to manage hosting, scaling or constant software updates.
Integrations
Easily integrate WhatsApp Business with your other applications, such as our MuleSoft connector for Salesforce Service Cloud.
Chat security
Sensitive information is secure with WhatsApp end-to-end encryption from Vonage to a mobile device.
Location
Leverage the WhatsApp location feature and have users send their longitude and langitude so you can send them relevant information.
Higher delivery rates
Optimize delivery rates with failover capabilities to SMS and gain real-time insights with callbacks.
Rich media
Enrich your messages with images, audio, video, and files and showcase a more engaging customer experience.See how our Messages API helps businesses like yours make contact.
Let customers get in touch with you on the channel that’s most convenient for them.
Use notifications to send timely, well-targeted SMS messages that surprise and delight your users. (Think booking confirmations and reminders.)
With convenient two-factor authentication, users can log in without having to memorize passwords or use an extra app.
Competitive WhatsApp pricing across the globe
Standard pricing:
One-time set-up fee
€1000
per number
Usage fees comprising:
€0.0058 per delivered outbound message
+ Whatsapp template pricing for messages sent outside of 24-hour window following message from the customer.
Monthly fees based on tiered throughput:
€400 per month
for up to 20 outbound messages a second
€800 per month
for up to 40 outbound messages a second
Additional tiers available upon request
See more pricing details here.
"Our partnership with [Vonage APIs] will reduce the number of contact center interactions and provides an on-demand, personalized customer interaction for new delivery instructions, location sharing, and last mile preferences."
Mohammed Sleeq, Chief Digital Officer, Aramex
Elevate Customer Experiences with WhatsApp and Vonage APIs
