Elevate customer experiences with the WhatsApp Business API

Send notifications, customer service messages and essential information your customers need on WhatsApp. Our APIs hide the complexity of hosting and scaling WhatsApp software so that you can focus on elevating customer experiences.

Vonage APIs hide the complexity of hosting and scaling WhatsApp

Simple integration

Easily send WhatsApp messages without having to manage hosting, scaling or constant software updates.

Integrations

Easily integrate WhatsApp Business with your other applications, such as our MuleSoft connector for Salesforce Service Cloud.

Chat security

Sensitive information is secure with WhatsApp end-to-end encryption from Vonage to a mobile device.

Location

Leverage the WhatsApp location feature and have users send their longitude and langitude so you can send them relevant information.

Higher delivery rates

Optimize delivery rates with failover capabilities to SMS and gain real-time insights with callbacks.

Rich media

Enrich your messages with images, audio, video, and files and showcase a more engaging customer experience.

Test using Messages API Sandbox

Develop and test any application you want to build using WhatsApp via our Messages API Sandbox.

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See how our Messages API helps businesses like yours make contact

Customer Support Let customers get in touch with you on the channel that’s most convenient for them.

Alerts and Notifications Use notifications to send timely, well-targeted SMS messages that surprise and delight your users. (Think booking confirmations and reminders.)

Two-Factor Authentication With convenient two-factor authentication, users can log in without having to memorize passwords or use an extra app.

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AI Studio

Design, create, and deploy customer engagement experiences

Empower developers and non-developers alike with Vonage’s low-code conversation design tool to create and deploy customer engagement experiences that operate in natural language.

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"Our partnership with [Vonage APIs] will reduce the number of contact center interactions and provides an on-demand, personalized customer interaction for new delivery instructions, location sharing, and last mile preferences."

Mohammed Sleeq Chief Digital Officer, Aramex

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