Let great conversations flow
The Vonage contact center solution fully integrates with Salesforce.
- Seamlessly address digital and voice customer interactions
- Instant, updated view of customer engagement histories
- Data access helps initiate a personal response
- Easily use Einstein AI analytics to optimize CRM across all channels
Check service levels in real time, with dynamic routing and rule management for contact handling.
Combine segments and context for proper prioritization.
Let customers enjoy self-service options and automated answers to common questions.
Share key Salesforce customer insights across channels.