Roadside assistance provider Allied Dispatch Solutions (ADS) has taken on the mission to bail out the road’s broken-down, flat-tired, and hopelessly stranded drivers in times of need. And every conversation the company has with their customers makes a difference.
NewVoiceMedia has transformed the way ADS manages their contact center by integrating with Salesforce, giving the team more control of their own data and delivering the most accurate real-time analytics possible. ADS CEO Anthony Royer recently sat down with NVM CEO Dennis Fois for a discussion about the how the ADS Customer Solutions Specialists are making every conversation great. To learn more about ADS, click here.