Vonage API Release Notes Q3 2026
Successful enterprises are a model of collaboration. It’s having the right solutions and integrations to simplify workflows … not to mention knowing the best practices and pitfalls.
In this spirit of collaboration, Vonage is your single resource for solutions, integrations, and resources. Enjoy our Q3 updates and be sure to say hello at an upcoming event.
Vonage Perspectives
New Vonage Perspectives
Vonage has launched a powerful new channel that showcases the company’s industry leadership. The Vonage Perspectives blog will be a regularly updated resource that guides the conversation, increases our authority, and provides true thought leadership — all while building awareness around the company and its brand.
Network-Powered Solutions
Vonage Launches Network-Powered Solutions for Fraud Prevention Across Canada
Vonage solutions, like SIM Swap Detection and Silent Authentication, use real-time mobile network data to verify identity and detect fraudulent practices. Now Canadian telcos can help protect consumers from account takeover attempts, without disrupting the user experience. Read the press release.
Beyond Passwords and OTPs: How Network APIs Are Reshaping Digital Identity Verification
In this webcast, leaders from Vonage and The Fast Mode discuss the growing challenge of digital identity fraud and how network APIs are transforming identity verification. Watch the webcast.
Combating AI-Driven Fraud at the Telecom Network Level
The Payments Association's Insights Podcast explores how AI-driven fraud is undermining traditional identity verification. The podcast also explores why firms must shift to harder-to-fake network-layer signals such as mobile operator data and SIM-swap checks to rebuild trust. Listen to the podcast.
Own Your Security
Vonage Launches Protection Suite for Okta for Secure MFA Delivery
The Vonage Protection Suite for Okta is a pre-built, self-service connector that offers enterprise Okta customers the ability to send one-time passwords (OTPs) — with integrated advanced fraud protection powered by the mobile network — through Vonage Verify API. Enterprise Okta customers can also meet Bring Your Own Telephony (BYOT) requirements, without the need to build custom telephony infrastructure. Read the press release.
Own Your Brand
Webinar: The App Awakens – November 5
User acquisition costs are climbing, push notifications hardly get noticed, and app leaders need a smarter strategy. Join Vonage plus mobile expert Peggy Anne Salz to discover how powerful tools — including next-gen messaging, branded calling, and virtual AI agents — drive effortless reengagement. Learn more and register now.
How a Leading Italian Retailer Doubled Its Active User Base With Vonage
Max Factory partnered with Vonage — and deployed Messages API through WhatsApp and Vonage Conversational Connect — to transform its customer engagement strategy. Learn how they enjoyed a 100% increase in its active user base in just one year and a remarkable 65% read rate. Read the full story.
New from Messaging
Go Beyond SMS and Start Conversations That Convert
Vonage Messages API brings seven powerful channels together in one platform … complete with built-in failover, near-98% open rates on WhatsApp, and RCS traffic set to skyrocket over 4,000% by 2029. Migrating from SMS API takes just a few weeks and the Vonage team is with you every step of the way. Start now.
How a Social Impact Software Company Turned Unread Messages Into Trusted Connections
TellJO struggled with their customer outreach. Generic SMS messages looked like phishing scams, which eroded the very trust they were trying to build. TellJO transformed its outreach by partnering with Vonage and switching to verified, branded RCS messaging — with SMS failover through Vonage Messages API. Learn how they achieved a 40% increase in user engagement. Read the full story.
Vonage Professional Certificate in RCS Branded Messaging
The new Vonage four-course learning path covers agent setup, webhooks, delivery events, and more. Finish it and learn to send branded RCS messages and earn a certificate to share on LinkedIn. Start your learning path.
WhatsApp Pricing Change: October 1, 2026
Fee-form replies sent by human agents or AI tools within an open Customer Service Window will be billed per message — and utility templates sent inside that window will also carry a charge. But inbound messages from your customers remain free, and you'll never be double-billed. Carefully review your WhatsApp usage, audit your automation flows, and connect with your Vonage Account Manager to understand exactly what this means for your account. Learn more.
Engage Smarter
New: Vonage CRM and Marketing Automation Connectors
The tools bring SMS, RCS, and WhatsApp directly into Salesforce, MoEngage, SAP Engagement Cloud, Adobe Campaign, and more. Now you can launch personalized, data-driven campaigns without leaving your platform or rebuilding your stack. Go live in days, with no middleware and reintegration required. Learn more.
New from Vonage Voice API
Voice API Premier Automatic Speech Recognition (Deepgram Speech-to-Text)
Premier ASR brings real-time, high-accuracy transcription to Vonage Voice API — powered by Deepgram. Delivering 95%+ transcription accuracy in 100+ languages and accents, it is purpose-built for AI voice applications that demand precision. Read the developer documentation to get started.
Branded Calling — WhatsApp Business Calling
Customers see your verified WhatsApp Business profile before answering and can move from a WhatsApp message thread to a live voice call without switching channels. End-to-end encrypted and globally available, WhatsApp Business Calling is ideal for WhatsApp-first markets, support escalation, and international outreach — delivered through Vonage Messages API as part of one intelligent branded call flow. Contact your account manager to get started.
New from Vonage Video API
Video API Client SDK 2.35.1
This update brings native Promise support to the JavaScript SDK, a new scalable layer selection API, and platform updates across every supported SDK. The 2.35.1 release is available for JavaScript (Web), iOS, Android, Linux, and Windows. Read the blog and release notes.
Post-Call Transcription for OpenTOK
Post-call transcriptions can be used to obtain session transcriptions delivered by Vonage AI from an Archive Transcription. Learn more about post-call transcriptions and the platform updates.
Upcoming Events
Stop by and say hello … and look for us at industry and developer events throughout the year.
- Oct. 15 to 16 | FIT2026 Tokyo | Japan
Oct. 15 | Xperience on Tour Tokyo | Japan
Oct. 18 to 21 | Money 20/20 | Las Vegas
Oct. 21 | CX Solutions Summit | London
Nov. 2 | Financial Crime 360 | London
Nov. 12 | Business of App Summit | Berlin
Nov. 12 to 13 | Call Center/CRM Conference | Tokyo
Nov. 15 to 18 | HLTH 2026 | Las Vegas
Nov. 30 to Dec. 4 | AWS re:Invent | Las Vegas
- Nov. 30 to Dec. 1 | Tech.Rocks Summit | Paris
- Jan. 6 to 9 | CES 2027 | Las Vegas
Vonage can help your enterprise create engaging customer experiences. Explore our Communications APIs, API developer blog, and developer documentation today.
Download the complete release notes here.
