AWS Powers Vonage APIs
AWS fully hosts Vonage Communications APIs to deliver enterprise-grade reliability, intelligent fraud prevention, and trusted brand experiences to businesses worldwide. AWS isn't just our cloud provider. It's the foundation of every API we build.
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Vonage + AWS
Discover the seamless solutions, industry benefits, customer stories, and more.
Enjoy the AWS advantage behind every Vonage API
Vonage chose AWS as its cloud foundation because our customers demand the highest standards of reliability, security, and scale. Every Vonage API — such as Verify, Messages, Voice, and more — runs on AWS infrastructure, giving you the confidence of enterprise-grade cloud technology in every interaction.
Enterprise-grade reliability: Multi-AZ deployments across AWS regions ensure Vonage APIs maintain continuous uptime. A single availability zone failure never interrupts your authentication flows, messaging delivery, or voice communications.
Intelligent fraud prevention: AWS Shield Advanced, WAF, and CloudTrail provide multi-layer protection for all Vonage API endpoints. Financial services authentication endpoints are high-value targets. AWS keeps them secure.
Trusted brand experience: AWS-powered infrastructure ensures your branded communications — from verified WhatsApp messages to RCS campaigns — are delivered reliably, at scale, with the consistency your customers expect.
Elastic scale on demand: Amazon EKS auto-scales Vonage workloads to match traffic spikes — whether it's a global market launch or a peak notification campaign — without manual intervention or pre-provisioning.
Security-first architecture: AWS Secrets Manager, KMS encryption at rest, and immutable CloudTrail audit logs are built into every Vonage API platform to meet compliance requirements of regulated industries worldwide.
Global reach, local compliance: Vonage deploys on AWS regions closest to your customers to meet data residency requirements and deliver low-latency performance globally.
Vonage is an AWS FSI Competency-Validated Partner
Financial services is the most targeted sector for fraud, so it’s no surprise that legacy SMS OTP defenses are failing. AWS and Vonage address these security gaps across the entire customer trust journey. AWS provides the secure, scalable cloud foundation for risk and AI. And Vonage adds mobile network intelligence and trusted voice and messaging — all to protect customers quietly and reduce friction at scale.
Vonage has achieved the AWS Financial Services Industry (FSI) Competency. This recognition reflects a rigorous AWS audit of Vonage's technical architecture, security controls, and production-grade FSI deployments, giving banking, payments, and insurance customers the confidence that Vonage APIs meet the industry's highest standards.
Deliver next-gen fraud protection without friction: Vonage and AWS combine mobile network intelligence with real-time, silent authentication to stop fraud at the moment of risk — without one-time passwords or disruptive checks.
Strengthen brand trust with every customer engagement: Vonage and AWS help financial institutions show up consistently, clearly, and securely across branded calling and messaging channels. Now customers instantly recognize who's reaching out and why.
Build customer confidence with natural, AI-driven experiences: Vonage and AWS use generative AI voice experiences to replace rigid menus and long wait times with real-time, conversational interactions that respond instantly and reflect your brand.
Built-in regulatory coverage
Every Vonage API on AWS is designed to support the compliance mandates financial institutions face globally.
Regulation
Requirements
Vonage solutions
AWS services
PSD2/SCA (EU)
Strong customer authentication for every payment
Real-time SIM swap checks mandated
Verify API with Silent Authentication
Identity Insights SIM Swap
EKS
CloudTrail
FinCEN/AML (US)
Phone number verification at onboarding
Tamper-evident audit trail for every transaction
SMS API 2FA
Verify API
Identity Insights
Subscriber Match
CloudTrail
KMS
KYC/AML (Global)
Identity verification against carrier data
Synthetic identity prevention at onboarding
Identity Insights
Subscriber Match
Silent Authentication
Secrets Manager
CloudTrail
OJK (Indonesia)
Mandatory repayment notifications
Data residency in ap-southeast-1
Audit trail
Messages API with OJK-compliant templates
Guaranteed delivery through SQS
SQS
Multi-AZ (ap-se-1)
DORA (EU)
Operational resilience
>99.9% verification availability for digital finance
Multi-channel failover: Silent Auth → SMS → Voice → WhatsApp
Multi-AZ
Auto Scaling
NYDFS/PCI DSS 4.0
Strong MFA mandated
SIM swap checks recommended for high-risk transactions
Verify API with Silent Authentication + Identity Insights SIM Swap
Shield Advanced
WAF
Deliver trusted, connected care experiences on AWS
Vonage and AWS combine embedded video, AI-powered voice, and secure messaging to help healthcare organizations deliver care experiences that are clear, familiar, and worthy of trust. HIPAA-compliant and GDPR-ready infrastructure supports mission-critical communications at scale. And Amazon Nova Sonic and the Vonage global voice network power natural, AI-driven patient conversations that reduce operational burden without losing the human connection.
Establish patient trust at every touchpoint: Branded voice and rich messaging ensure patients recognize who's reaching out — and respond with confidence.
Power agile care delivery with practical AI: Rapidly deploy AI agents that automate scheduling, intake, and routine inquiries using Amazon Nova Sonic and Vonage Voice API. Multilingual, 24/7 conversational AI reduces wait times and fits naturally into existing digital health workflows — without adding complexity.
Securely deliver mission-critical care and connectivity: End-to-end encryption, contactless network-level identity verification, and HIPAA-compliant infrastructure keep patient data safe across every interaction.
Get the support from API call to delivered experience
Every Vonage API request flows through a purpose-built AWS architecture designed for reliability, security, and scale. The path starts when your application makes a call and continues until your customer receives a message.
API request received: Amazon API Gateway receives your request with built-in throttling, WAF protection, and rate limiting to block abuse before it reaches your workload.
Workload orchestration: Amazon EKS routes the request to the appropriate containerized Vonage service and auto-scales capacity to match real-time demand across multiple AZs.
Secure processing: AWS Secrets Manager and KMS protect credentials and data at rest. CloudTrail logs every action for compliance. And SQS queues ensure that no message is lost.
Delivery and monitoring: Your message, call, or authentication is delivered through the Vonage global carrier network. CloudWatch proactively — not reactively — monitors every metric in real time.
Check out the real outcomes, powered by Vonage + AWS
Vonage AWS-hosted APIs deliver measurable results for businesses that demand the highest standards of reliability, security, and scale.
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Lydia is one of Europe's fastest-growing neobanks, with over 8 million users. After implementing Vonage Verify API with Silent Authentication on AWS — replacing SMS OTPs with automatic, in-app network-based verification — Lydia achieved:
- - 26% improvement in sign-ups during onboarding
- - 50% reduction in time to authenticate
- - 92% authentication conversion rate (vs. 84% for SMS)
- - 100% elimination of exposure to fake advisor scams
And Lydia reached these results while lowering total cost of ownership.
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Kredivo is a leading digital credit and lending platform in Indonesia and Vietnam. The company relied solely on voice calls for customer communications. By implementing Vonage Messages API on AWS with WhatsApp Business and SMS, Kredivo launched a multichannel digital engagement strategy with:
- - 10%+ increase in account activations
- - 52%+ improvement in loan repayment rates versus voice calls alone
Kredivo also reduced inbound call volumes through automated two-way WhatsApp messaging.
Take your pick: Every Vonage product is fully AWS-hosted
The full Vonage Communications APIs portfolio is hosted on AWS and available through AWS Marketplace. This gives you the flexibility to purchase Vonage through your existing AWS committed spend.
Messages API: Connect with your customers on the channels they prefer most. These include SMS, MMS, RCS, email, and popular social chat apps like WhatsApp, Messenger, and Viber.
Verify API: Initiate omnichannel 2FA with Silent Authentication, SMS, voice, WhatsApp, RCS, and email. Verify is PSD2 SCA-compliant and features intelligent failover and built-in fraud protection.
Identity Insights API: Review real-time mobile intelligence for phone number validation, which prevents identity fraud and enriches KYC workflows. Access telecom-verified data like carrier, line type, SIM Swap Detection, and subscriber match for identity verification.
Video API: Integrate live interactive video directly into your web, mobile, and desktop applications. API is built on open WebRTC standards and meets the toughest industry demands with enhanced usability and security features.
Branded Calling: Enhance trust and engagement by displaying your logo, name, and call purpose directly on customer devices. The immediate recognition helps ensure secure, branded interactions that drive higher call center pickup rates and protect against scams.
Voice API + AWS Nova Sonic: Build next-generation conversational AI assistants for any industry … all thanks to Vonage carrier-grade programmable voice combined with Amazon Nova Sonic generative AI.
It’s time to build on Vonage + AWS
Explore Vonage on AWS Marketplace and start building with the reliability, security, and scale of AWS. Vonage experts are also ready to find the right solution for your business.
