ChallengeHow to add video to Babylon's mobile app to enable patients to speak to doctors in real time, whenever and wherever they need a consultation.
SolutionVonage Video API
ResultsVia the Vonage Video API, patients can speak face-to-face with a doctor directly from their smartphone within a matter of clicks — all from the comfort of their own home.
Babylon is a virtual health service that is revolutionizing the healthcare industry in the UK. Through the Babylon mobile app, users can quickly and easily book video consultations with their doctor, get specialist referrals, and receive prescriptions for nearby pharmacies. Patients can also monitor symptoms and stats such as calorie burn, blood pressure and vitamin levels, and share them with their doctors.
Making Healthcare More Affordable and Accessible
Babylon recognised that it’s not always easy to get to a doctor’s appointment. Getting access to healthcare can be inconvenient or costly for many people. However, most people today own a mobile phone.
By adding video to their mobile application, they are enabling patients to speak to doctors in real time, whenever they need and in a place that suits them. Through video consultations Babylon are making healthcare affordable and accessible, without losing the human element.
What the Doctor Ordered: Secure, Face-to-Face Consultations
In order to enable widespread access to the service, it was important to Babylon to ensure that people could access their service from their own devices. Babylon used Vonage Video mobile SDK to ensure a simple and reliable smartphone experience to their users. Through the high quality video, patients can speak face-to-face with a doctor directly from their smartphone within a matter of clicks - all from the comfort of their own home. Security was also crucial to Babylon and with Vonage's encrypted video, patient data remains secure at all times.