Stress-Free PCI Compliance for Contact Centers
Fraud and data theft are always top of mind. But keeping up with the list of PCI compliance considerations is complex and confusing. Thankfully, Vonage Contact Center offers a stress-free solution. Now you can integrate compliant, comprehensive payments security and focus on your customers and business. Download our free whitepaper to learn more.
- The reputational and bottom line risks associated with fraud
- The challenges that arise when dealing with sensitive customer information
- How the cloud-based Vonage Contact Center PCI simplifies compliance to benefit both colleagues and customers
- Contact center leaders
- Customer experience leaders
- Digital experience leaders
- Customer service leaders
- Customer relationship managers
- Cyber security leaders
- IT leaders
Chip-and-PIN has generally reduced fraud for face-to-face transactions. And 3-D Secure has cut fraud for “Customer Not Present” internet payments. These fraud prevention tools and the global success of the Payment Card Industry Data Security Standard (PCI DSS) make it harder for card data to be compromised and for cards to be used fraudulently.
Unfortunately, this also means that fraud and compromised card data have moved on to easier, less protected environments. So it’s no surprise that we see fraud migrating back to contact centers and more attempts to compromise data.
Vonage Contact Center PCI delivers security without the stress. It provides better security for less money and less work, leaving you free to concentrate on customer service and growing the business.
