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Exploring Trends in Customer Support

Welcome to the latest episode of Vonage Coffee Talk. Vonage Senior Partner Marketing Manager Dominika Goss chats with Ultimate Director of Partnerships Sylvain Mlodyszewski about all things customer support. They discuss trends, partnerships, the Ultimate support automation platform, and how AI has created new career paths. So grab your cup of coffee and learn to:

  • Transform your customer support from a cost center to a revenue center
  • Identify the three must-haves when choosing your customer support provider
  • Put AI to work for you, with benefits to customer support centers and partnerships

 

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