AI for Healthcare Communications: Enhance Patient Care and Drive Better Outcomes
Quality experiences matter to healthcare providers and patients. Effective patient communication systems are essential towards that end. Providers can deliver experiences tailored to patient preferences and maximize practice productivity — all with AI.
Vonage cloud-based contact center and unified communications work together seamlessly and use AI to create personalization across channels. Our solutions empower healthcare staff with unified views, actionable insights, and valuable third-party integrations.
Explore how to keep patients engaged and increase staff productivity with Vonage.
Thanks for reaching out!
We'll get back to you as soon as we can. In the meantime, feel free to explore more about Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Healthcare Contact Center hero image
Use AI-powered insights to improve patient-provider communication and streamline care delivery
Transform patient experiences 24/7 with healthcare chatbots and self-service tools
Reduce patient no-shows and communication delays to improve appointment adherence
Automate follow-ups, appointment reminders, and admin tasks — without placing a live call
Accelerate Response Times With AI-Powered Patient Communications
Vonage Contact Center (VCC) uses real-time AI to help healthcare agents resolve issues faster — reducing wait times, boosting patient satisfaction, and eliminating communication bottlenecks. Easy integrations with EHR and CRM platforms ensure smoother data exchange and better patient care coordination.
Reduce Staff Burnout With Smart Workflow Automation
Vonage Business Communications integrates with Microsoft Teams, SpinSci, and Salesforce to centralize internal messaging, task management, and scheduling. By streamlining collaboration and automating repetitive workflows, healthcare teams reduce administrative overload, improve staff satisfaction, and maintain continuity of care.
Eliminate Fragmented Systems With Integrated Healthcare Communications
The VCC and VBC integrations with SpinSci creates operational efficiency and streamlined workflows by enabling advanced contact center features and directory and automate routine interactions and transactional requests.
Make Smarter Decisions With AI Patient Insights
VBC and VCC integrate with Microsoft Teams, SpinSci, and Salesforce Health Cloud to unify communication channels, streamline task management, and enhance collaboration across care teams. With AI-powered insights and real-time analytics, healthcare providers can improve continuity of care, detect service gaps, and make data-driven decisions that elevate patient outcomes and team efficiency
