Call Continuity overview
Power outages happen, and sometimes your internet connection goes down because of an ISP issue. This important call routing feature keeps your business up and running no matter what obstacles come your way.
How Call Continuity works
In the event of an emergency during which Vonage is unable to route calls to your Vonage Business Communications phones or your phone loses its connection to Vonage, our Call Continuity service will reroute your calls to a backup phone number of your choice. It’s important that you configure this feature at your earliest convenience.