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Call Hold

Quickly move to another call and back.
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Mobile view of call in Unified Communications product showing options for mute, keypad, hold, merge, transfer to another person, video and transfer to another phone on the same extension.
Hold calls easily—simply find the hold button on your deskphone and your caller will remain on the line. All supported phones come with the ability to place a call on hold.
When placing a caller on hold you can utilize Music on Hold or Call Queues to entertain and inform your caller until you are ready to resume the call.
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Hold calls or find information while a caller waits.


You can answer multiple calls and wait to start a conversation when you’re ready.
Steps with numbers 1 2 3


Setting up Call Hold is easy and can be managed through your online portal.
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Speak with an expert.

US toll-free number: 1-844-365-9460
Outside the US: Local Numbers