inside the template
Device Type: desktop
Skip to Main Content Skip to Main Content

Contacts

A robust contact directory for easy management and quick calling.

See plans and pricing
Computer screenshot of the contacts feature of the VBC app
Young business woman smiling while on phone while holding a cup of coffee outside

Contacts overview

VBC’s Contacts feature allows you to view company-wide phone numbers, add your own contacts or route calls through Vonage Contact Center (if you’re a VCC customer). This makes it easy to reach colleagues and customers as well as direct calls to relevant extensions or groups.

  • Quickly add and integrate contacts

    Import external phone numbers into your personalized VBC Contacts list. Sync contacts from a third party (such as Salesforce, Bullhorn, or G Suite) for easy access to those phone numbers.

     

  • Simple organization

    Get individual contact information or set up Call Groups through the Admin Portal in order to reach out to groups of employees based on location, department or team. From Contacts, users can click to make a call, send a message or meet over video.

     

  • Vonage Contact Center Integration

    This feature allows users of Vonage Business Communications to route calls through their Vonage Contact Center application's dial plans. These may be a simple Call Queue or a complicated call routing plan that includes an Interactive Voice Response menu.

     

Deskphone with Vonage logo

Speak with an expert.

US toll-free number: 1-844-365-9460
Outside the US: Local Numbers