HD Voice Calling
HD Voice Calling allows you to enjoy advanced call quality across desktop mobile, and physical phone devices.
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What is HD Voice Calling?
HD (or high-definition) voice is a premium audio technology. At a basic level, it runs on a broader frequency range and can deliver clearer sound and reduce background noise during calls. VBC HD Calling allows you to optimize the call quality on desktop, mobile, and physical phones and is available on all Vonage Business Communications applications. Your customers and team will experience heightened QoS and a call quality that far exceeds VoIP and analog standards.
How does HD Voice Calling work?
HD Voice is automatically available on VBC accounts, depending on the network or other parameters. With HD Voice, your team and customers will begin experiencing high-definition call quality.* This is made possible when every call between two end points are supported by the same HD Voice codecs.
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*HD Voice is only available on supported devices.
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Advantages of VBC HD Voice Calling
VBC HD Voice Calling clears the way for better conversations between employees and customers.
Enhanced audio quality — Optimizes voice quality across all desktop, mobile, and physical phone devices.
Premier technology — Provides a better experience for callers, even in limited bandwidth and network environments.
Elevated performance — Addresses audio quality issues, improves customer experience, and reduces churn.
Still have questions about VBC HD Voice Calling?
HD voice refers to phones that use a wider bandwidth to support a voice call than non-HD voice phones. All phones currently offered by Vonage offer wideband codecs and HD voice calling.
In most cases, phones that support HD voice will have it marked on the device somewhere. However, to be certain you should check the specification sheet for your particular device and confirm that it supports a wideband codec.
If a phone supports a wideband codec, it supports Vonage HD Voice. The most common wideband codecs are G722, G722.2, and the most recent codec is known as Opus.
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Get started with HD Voice Calling
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