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Communications are crucial during COVID-19: our technology can help.
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Working Together to Find Our New Normal: written by Vonage CEO Alan Masarek
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Vonage Business Communications
Looking to transform your employee and customer experiences? Upgrade your office communications to a single, flexible platform that offers:
- Cloud-based business phone systems
- Unlimited calls and SMS*
- Video collaboration
- 50+ phone features
- Team messaging
- 99.999% reliability**
- Mobile and desktop apps
Verify API
Our Messaging and Voice verification API (formerly Nexmo) protects the conversation between your business and users: deploy a scalable verification solution without compromising the user experience.
- Build trust with your customers
- Protect your business from fraud
- Option to verify through multiple channels, including voice
- Pay only for successful verifications
- Ready-made logic to build and test PIN generation, delivery, and failover
- Fixed and mobile numbers verified globally, in line with foreign compliance standards
Vonage Contact Center
Our award-winning contact center (formerly NewVoiceMedia) integrates seamlessly with Salesforce, maximizing your communications investment. Don't use Salesforce? We have other great options.
- Deliver exceptional customer experiences by connecting calls to the best available agent
- Personalize every interaction with dynamic routing and intelligent IVR
- Click-to-dial directly from Salesforce, automatically logging and recording calls
- Ensure consistent conversations across digital and voice channels
- Unlock hidden insights with powerful speech analytics and easy-to-use dashboards
- Leverage AI capabilities to support faster sales and better service experiences
*Unlimited calling in the continental U.S. & Canada, reasonable and acceptable use policies apply.
**The 99.999% claim is based on Vonage's average uptime and/or availability over a 6-month period (from Aug 2019 - Feb 2020).
