Frost & Sullivan credits Vonage for cultivating growth and innovation by not only working with a community of more than one million registered developers, but by leveraging its Communications APIs across the company’s unique Vonage Communications Platform (VCP), which also includes contact center, unified communications, and conversational commerce applications.
VCP helps companies transform how they communicate and operate from anywhere and provides the flexibility required to create innovative use cases and more meaningful engagements across any industry.
Voice API — Deliver high-quality voice experiences through the low latency, feature-rich, carrier-grade Vonage network
Video API — Bring people together globally through fully programmable and customizable live video sessions
"In a crowded CPaaS market, a key differentiator for Vonage is the underlying Vonage Communications Platform that delivers a full suite of communications APIs, as well as employee-facing, customer-facing, and Conversational Commerce applications that are all highly customizable, programmable, and built on a global network. VCP’s performance continues to exceed expectations, fueled by the high enterprise demand for CPaaS options. VCP is a bold approach and Vonage’s greatest strength, appealing most strongly to customers and enterprises seeking fully integrated services and the ability to digitally transform their businesses.”
-Michael Brandenburg, Senior Industry Analyst, Frost & Sullivan