"Vonage offers a unique combination of best-of-breed solutions unified communications, programmable communications and most recently, contact center, to create an all-encompassing and extensible communications portfolio."
—Michael Brandenburg, Industry Analyst, Connected Work
Latest G2 Reports Rank Vonage a Leader Across Communications APIs, Unified Communications, and Contact Centers Categories
Recognized as a leader across the VoIP, UCaaS, Cloud Communication Platform/CPaaS, and Contact Center Operations categories in the G2 Summer 2021 Grid Reports, Vonage is the only provider to be recognized as a leader across all four categories.
Aragon Research Globe™ for Unified Communications and Collaboration, 2021
The Globe report outlines the strength of the single, integrated Vonage Communications Platform (VCP), which powers customer and partner global engagement solutions using APIs, unified communications and contact center innovations.
Vonage has been positioned as a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment
For the second time, Vonage has been named a leader in the IDC MarketScape: Worldwide CPaaS Vendor Assessment. Inclusion in this report emphasizes the power of the Vonage Communications Platform and our position as a leader in the segment since its inception.
Vonage Recognized in the 2021 Gartner Peer Insights 'Voice of the Customer' UCaaS, Worldwide Report
Vonage has earned the Customers’ Choice honor for the North America Deployment Region in the 2021 Gartner Peer Insights ‘Voice of the Customer’ (VOC): Unified Communications as a Service, Worldwide report and has been evaluated in several categories (Midsize Enterprise, Finance, North America).
Vonage has been positioned in the Major Players category by IDC
Vonage has been positioned in two recently published IDC reports: IDC MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment and IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment.
Vonage Recognized in the 2020 Gartner Global CCaaS Magic Quadrant
This research evaluated CCaaS providers offering SaaS-based applications that enable customer service organizations to manage multichannel customer interactions holistically from both a customer-experience and an employee-experience perspective.
Vonage Positioned as a Leader by Aragon Research
Vonage has been positioned by Aragon Research Inc. as a Globe leader in Unified Communications and Collaboration (UCC). To be positioned as a leader, a vendor must exhibit a complete strategy—one that is consistent with the direction of the industry and the demands of the market—and execute on it successfully.
Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year for Second Consecutive Year
Vonage has earned Asia-Pacific Communications Platform as a Service (CPaaS) provider of the year by Frost & Sullivan for the second year in a row. Vonage earned the award for its continued development of innovative solutions, strong commnuity of developers, ecosystem of partner networks, and investment in growing the Asia-Pacific market.
Vonage Wins UC Award for Best CPaaS Platform
Vonage has won the 2020 UC Award for Best CPaaS Platform. Presented by UC Today, a leading global unified communications and collaboration publication incorporating customer experience and emerging technologies, the annual UC Awards celebrate some of the most innovative and forward-thinking companies in the communications space.