With the release of In-App Voice, you can now make calls from anywhere!Learn more.
See how In-App Voice helps businesses like yours succeed.
Talk to customers within your desktop applicationVoice-enable your contact center desktop to make and receive calls—and retain customer conversations—in one place.
- Empower agents to work within one application and gain access to call context
- Quickly add remote agents or contact centers in any region
- Eliminate the need to deploy and configure expensive phones and PBX systems
Control the brand experience
Connect users for voice calls in mobile and browser based applications.
Connect callers without sharing phone numbers
Control the brand experience with voice calling that stays inside the app.
Offer click to call
Connect mobile and browser voice calls over IP
Keep it confidentialProtect customer identities on voice calls to improve privacy and avoid off-platform transactions.
- Protect users’ privacy by connecting them without revealing phone numbers
- Track, record, and analyze calls to gain new insights
Fallback to PSTN with Private Voice if there’s no internet connection
Deliver the best customer experienceReference real-time insights and emotions to enable better decision-making, support, and outcomes.
- Minimize situations before escalation
- Strengthen agent skills faster
- Quantify impact of training programs, customer loyalty, and more