WebSockets

Using Vonage’s Voice API, you can connect phone calls over IP and/or PSTN connections to third party AI endpoints with WebSockets, enabling persistent, two-way communications without the overhead of the HTTP request/response model.

Try it free
Illustration of person viewing code.

Why Vonage WebSockets

2 chain links

Universal connector

Fits any AI system you want to connect, whether through a Vonage partner or your own.
Image of a mobile phone with a blank screen

Two-Way communications

Persistent, bi-directional communication can be sent either way at any time during the conversation or connection.
Pictogram of a network cable with plug

Extremely low latency

There is very low latency as there is limited HTTP overhead, resulting in faster data transfer speeds.
2 shapes signifying scaling

Highly scalable

With virtually unlimited connections available per call.
Gear

Built to be flexible

Choose from partners within the Vonage network or select a third-party vendor that best suits your unique use case and business .
Check mark in shield

RFC 6455 compliance

This enables more application connectivity options, and ease of deployment

Real-time solutions

With WebSockets connected to your AI endpoints, your customers achieve more immediate resolutions to their simple requests and have confidence more complex needs are quickly prioritized and redirected. Experiences can be enriched via solutions such as virtual contact center agents, sentiment analysis, translation and transcription, all in real-time.

Illustration of abstract technology concepts.

Scale & flexibility

Vonage WebSockets offers virtually unlimited AI connections. You can easily add multiple endpoints for chatbots and background media analysis. You can also build a solution that leverages our AI partners or you can choose your own based on your specific use case.

illustration of book showing complicated communications and easy new communications

Easy deployment

Reduce coding overhead and bandwidth deploying WebSockets using binary media message formatting to power a better end user and developer experience.

Deskphone with Vonage logo

Speak with an expert.

US toll-free number: 1-844-365-9460
UK toll-free number: +44 800 086 9444