Vonage Opt-Out Assist Simplifies Messaging Compliance
Messaging is an effective way to reach, engage, and nurture your customers. But this also means adhering to strict compliance requirements across the U.S. and Canada. Vonage simplifies this compliance with Opt-Out Assist.
Enjoy peace of mind with Vonage Opt-Out Assist
If you send SMS or MMS messages to the U.S. or Canada, providing HELP/STOP compliance keywords, replies, and opt-outs is a mandatory requirement. Now you can eliminate the complexities of managing these requirements. That’s because Vonage Opt-Out Assist ensures that your Short Code and 10DLC messages adhere to the latest carrier rules and end-user requests are satisfied every time — all with built-in compliance.
A comprehensive solution with built-in compliance
Thanks to Vonage Opt-Out Assist, you can enjoy:
- Increased efficiencies: Omit the burden of managing requirements, user opt-outs, and disallow and allow lists.
- Simplified operations: Lessen overhead and complexity, which reduces the need for additional costs or resources.
- Improved customer experience: Boost CX with enhanced onboarding and quicker time to market.
Vonage Opt-Out Assist is now available for SMS and MMS Short Codes — featuring enhanced compliance checks.
Features and pricing
Product features
10DLC Opt-Out AssistÂ
(free of charge)**
Short Code Opt-Out Assist
(monthly recurring charge)
Keyword STOP support by default
✔
✔
Keyword HELP support by default
✔
✔
Opt-in keyword support by default
X*
✔
End, quit, cancel, unsubscribe
X*
✔
STOP wildcard support
X
✔
Accelerated certification testing
N/A
✔
*Not mandatory but customer can choose to add keywords in 10DLC application
**Standard 10DLC registration fees and SMS/MMS usage-based fees still apply
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Simplify now
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