Enjoy peace of mind with Vonage Opt-Out Assist
Businesses sending SMS or MMS messages to the U.S. or Canada must provide HELP/STOP compliance keywords, replies, and opt-outs. Vonage simplifies these requirements with built-in compliance.
A comprehensive solution with built-in compliance (minus the complexity)
Increase efficiency
Focus on your message instead of managing requirements
Simplify operations
Streamline the steps without additional costs or resources
Improve CX
Enhance onboarding and shorten time to market
Stay current with dynamic compliance requirements
Vonage Opt-Out Assist ensures that your short code and 10DLC messages comply with complex and ever-changing carrier rules. The built-in compliance and automatic updates help you avoid fines and penalties and satisfy end user requirements every time.
Features and pricing
Product features
10DLC Opt-Out Assist
(free of charge)**
Short Code Opt-Out Assist
(monthly recurring charge)
Keyword STOP support by default
✔
✔
Keyword HELP support by default
✔
✔
Opt-in keyword support by default
X*
✔
End, quit, cancel, unsubscribe
X*
✔
STOP wildcard support
X
✔
Accelerated certification testing
N/A
✔
*Not mandatory but customer can choose to add keywords in 10DLC application
**Standard 10DLC registration fees and SMS/MMS usage-based fees still apply
