Call Blocking: Avoid Unwanted Calls With Vonage
With Vonage Call Blocking, you can avoid unwanted inbound or outbound calls — whatever, whenever, and wherever you need. Call blocking is an essential technology for modern businesses. Unwanted calls waste time and resources, while more and more sophisticated phone scams endanger operations and reputation.
Discover how VBC Call Blocking puts you back in control.


What is Call Blocking?
Call Blocking allows you to block calls, both inbound or outbound, based on an area code, number, or other options like 411 or international calls. Call Blocking is available for your entire account, or just a single extension, and is included with all VBC plans.
How does Call Blocking software work?
Call blocking software generally assesses every call; if the call is deemed unwanted or suspicious, the software will block the call. Modern call-blocking systems often use AI to detect suspicious call patterns and automatically block unwanted calls. Vonage call blocking capabilities depend on the specific product or service being used. Our software provides features like spam detection, customizable block lists, and AI-driven filtering to help prevent unwanted calls.
The criteria and reference points applied by call blocking include:
The caller's name
The caller's number
The call type
Blacklists
Whitelists
Databases of known spam numbers
Benefits of Call Blocking for business situations
Vonage Call Blocking for businesses can significantly boost productivity and reduce disruptions.
Spam calls, telemarketing calls, and other irrelevant or unwanted calls can be a huge drain on business time. By blocking these calls, you can make sure that phone lines remain open for the people who are truly important to your business.
Call Blocking also helps protect your business from scammers and fraudsters. Call scams are always growing more sophisticated, and even the most savvy employee can be taken in. By alerting users to calls from known spam numbers, Vonage empowers employees to stay safe from scams. This is great for security, consumer trust, and compliance.
What types of Call Blocking does Vonage provide?
Vonage offers a range of call-blocking features that give you full control over who can get in touch with you. These include:
Basic Call Blocking: Block unwanted numbers manually.
Spam and Fraud Protection: The Vonage Spam Shield acts as a spam call blocker, checking incoming numbers against a database of known scam and spam numbers and automatically blocking any suspicious calls.
Community-Based Blocking: Vonage users can report and block spam numbers on a community-wide level.
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