Focused on Vonage Business Communications (VBC), the Company’s agile unified communications offering provides enterprises with the flexibility, broad range of integrations, and programmability needed to meet the ever-shifting needs of both employees and customers in today’s remote world. The Globe report outlines the strength of the single, integrated Vonage Communications Platform (VCP), which powers customer and partner global engagement solutions using APIs, unified communications and contact center innovations.
The Aragon Research Globe report notes Vonage’s comprehensive platform, and the Company’s growing international presence. Vonage’s key strengths include the Vonage App Center, with its pre-built integrations with applications such as Google G Suite, Microsoft Office 365, Slack; seamless CRM integrations with Salesforce, Oracle, Microsoft Dynamics, ServiceNow and Zendesk; and the Vonage Meetings team collaboration solution. Layering the power and capabilities of Vonage APIs - voice, video, social, messaging, chat - over this robust platform sets Vonage apart from the rest, which we believe cements our place as a leader in the industry.
“Customer demand for an integrated UC&C platform is growing as the need for integrated voice, video, and messaging is vital to allow people to work together and also to collaborate with customers.”
“Vonage is well-positioned in the UC&C landscape to deliver an intelligent experience that gives businesses the ability to build an integrated solution."