Your Four-Time Leader: Vonage Once Again Recognized by Aragon Research Globe™ for Unified Communications and Collaboration

Vonage has been recognized as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for Unified Communications and Collaboration, 2022.* This is the fourth consecutive year that Vonage has been named a Leader in the report.

Image of Vonage and other brands featured in Aragon Research Globe™ for Unified Communications and Collaboration, 2022

The report highlights the Vonage Communications Platform, which includes our Vonage Business Communications (VBC, UCaaS), Vonage Contact Center (VCC, CCaaS), and programmable APIs (CPaaS). Our integrated UC + CC solution provides seamless access to CRMs and business apps — including video for the Vonage Meetings API — all from a single pane of glass. VBC and VCC combined offer flexibility and composability with voice, video, chat, and integrated AI capabilities plus low-code/no-code options that can be embedded into existing applications for customized workflows.

The Aragon Research report also notes the integration capabilities of Vonage, which “leads to enhanced engagement and better employee and customer experiences.”

Image of Globe Leader awarded to Vonage by Aragon Research

“With the rise in the need for collaboration tools that enable teams to work from anywhere, without sacrificing customer engagement, Vonage has been uniquely positioned to meet this growing demand through the power of the Vonage Communications Platform. Omnichannel capabilities like voice, video, and messaging seamlessly integrate into applications and productivity tools — even AI. This is where the market shows a continued need and this is where Vonage truly differentiates within this space.”

-Jim Lundy, Founder & CEO of Aragon Research

 

Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and the Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

 

*Lundy, Jim. “Aragon Research Globe™ for Unified Communications and Collaboration, 2022.” Aragon Research, September 20, 2022.

 

© 2022 Aragon Research, Inc. and/or its Affiliates. All Rights Reserved.

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