For bringing together, on a single stack, Vonage Business Cloud, Vonage’s unified communications and collaboration (UCC) platform; CX Cloud Express, a cloud-based contact center solution; and programmable communications via APIs, Vonage has been positioned as a leader in the Aragon Research Globe™ for Unified Communications and Collaboration, 2019.
For this year’s edition of the Globe, Aragon Research analyzed 14 major providers. The researchers distinguished leaders from contenders, innovators, and specialists as vendors who “have comprehensive strategies that align with industry direction and market demand, and effectively perform against those strategies.”
"Vonage has always been known for its prowess in voice, but its complete makeover as a UCC provider means more existing customers can look to Vonage for their enhanced UCC portfolio for current and future needs."
--Jim Lundy, CEO and Lead Analyst, Aragon Research