Vonage recognized as a leader in growth and innovation in the latest Frost & Sullivan Radar.
Vonage Contact Center is an intelligent, multi-tenant contact center solution that seamlessly integrates all communications channels and customer interactions into an organization's CRM platform. Radar credited Vonage for investing heavily in innovation to deliver new contact center applications for reporting, analytics, visual engagement, and AI-based functionalities, its deep integrations with Salesforce, ServiceNow and Microsoft Teams, and for offering one of the most comprehensive and flexible cloud communications platforms in the market.
Vonage's fully programmable contact center, unified communications and conversational commerce applications are built from the Vonage Communications Platform and enable companies to transform how they communicate and operate from the office or remotely, providing the flexibility required to create meaningful engagements.
For more details, download the full report today.