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Overview Why Vonage Newsroom Awards Our Management Team Vonage cares

Vonage Ranked No. 1 for Video Use Case in Gartner® Critical Capabilities and Named a Leader in Gartner® Magic Quadrant™ for CPaaS

We’re again honored by this recognition, and we believe it reflects Vonage’s ability to boost performance, reliability, business outcomes, and superior customer engagement. Vonage Communications APIs and Network APIs can help your business with a range of capabilities across video, messaging, voice, email, and authentication.
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2026 Gartner MQ Graphic
Graphic showing Vonage at the top of the charts for Video Use Case

Gartner® Critical Capabilities for Communications Platform as a Service

Vonage is proud to rank no. 1 for the Video Use Case in the 2026 Gartner® Critical Capabilities for Communications Platform as a Service. From out-of-the-box speed to build-your-own customization — Vonage Video API offers a selection to meet any video need.

 

Out of 14 vendors, Vonage placed first for the Video Use Case.

 

We see our inclusion in Gartner Critical Capabilities for CPaaS as a reflection of our strengths in video, security, and AI features. 

Gartner® Magic Quadrant™ for CPaaS

Vonage was also named a Leader in the 2026 Gartner® Magic Quadrant™ for CPaaS. Positioned in the Leaders Quadrant for Ability to Execute and Completeness of Vision, this marks the fourth time Vonage has been recognized. A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. 
Image of a customer review giving 5 starts to Vonage Communications APIs, with a Chief Innovation Officer in the Consumer Goods industry saying, 'The APIs are robust and work well. The human touch and availability of services are fantastic. The speed and technology, along with compliance are great.'
Image of a Gartner review for Vonage Communications APIs from a CTO in the IT Services industry, saying 'The developer tools like the SDK or the API dashboard are extensive and well designed.'

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Vonage.

 

Gartner, Magic Quadrant for Communications Platform as a Service, By ANALYST NAME, etc., 21 May 2026

 

Gartner, Critical Capabilities for Communications Platform as a Service, By ANALYST NAME, etc., 21 May 2026

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