Media coverage

Featured stories of Vonage in the news

The Street - March 25, 2020

10 Ways to Work From Home

Some companies are offering their software for free. Vonage  (VG) - Get Report, a Holmdel, New Jersey cloud communications company, is providing 250 mobile-only licenses for free for a maximum of 90 days. Teams can use the Vonage mobile or desktop application.

 

NJBIZ - March 24, 2020

Making remote-work work: Cybersecurity advice amid COVID-19

In Holmdel, Alan Masarek, chief executive officer of cloud communications company Vonage, explained his company is taking action to help New Jersey consumers deal with the COVID-19 pandemic. “Over the last six years, Vonage has been focused on cloud-based business communications,” Masarek said. “More than three-quarters of our revenue is around business cloud-based communications. We are set up to help companies to do what is necessary in this crisis because they have got to have people work from home.”

 

CMO from IDG –March 24, 2010

10 brands making a positive difference to a world in crisis

"Vonage is aiming to reduce barriers for schools, businesses and telehealth providers who need access to technology solutions that enable critical teams to work from anywhere. This includes access of up to 250 mobile-only licenses free for up to 90 days, a standalone video conferencing solution for anyone to use free of charge for up to 90 days."

 

ChannelPro Network – March 21, 2020

Free Software and Services for Channel Pros and End Users Impacted by COVID-19

"Vonage is making a new video meetings tool called Vonage Free Conferencing available to anyone at no cost for up to 90 days. In addition, up to 250 mobile-only licenses to the vendor’s more full-featured Vonage Business Communications product are now available through the Vonage Business Continuity offer for up to 90 days."

 

UC Today - March 20, 2020

Vonage and Call2Teams Collaborate on Microsoft Teams Solution

The company behind the pioneering Call2Teams solution for Microsoft Office, Qunifi, have announced a new collaboration with Vonage. The partnership will allow the two companies to deliver a fully-integrated calling experience for Microsoft Teams to customers in the Vonage Business Communications community.

 

Telecompaper – March 20, 2020

 Vonage releases multiple new free services to combat Covid-19 health crisis

"Vonage is releasing several new products for organizations that need to operate in remote environments during the Covid-19 health crisis. It released a new business continuity offer enabling remote work; a new standalone video collaboration product, as well as a new Vonage Instant Alert SMS service to distribute real-time updates on the Covid-19 pandemic from government agencies. The SMS service will be available open source worldwide."

 

Telecom Ramblings – March 19 2020

Thursday Roundup: Seaborn, EdgeUno, Vonage, Virgin Mobile

"Everyone is adjusting to this new reality, and in the telecom and internet infrastructure world they are dealing with not just protecting their employees but meeting the demand caused by behavioral changes. 

Vonage has introduced a set of free services to help people and organizations get by in this newly virtual environment."

 

Channel Partners – March 19, 2020

Vonage Offers Remote Environment Solutions for Coronavirus Response

"Vonage has unveiled several new solutions for organizations that need to operate in remote environments during the coronavirus pandemic."

 

TMCNet – March 18, 2020

Vonage Offering Free Cloud Communications Services During COVID-19 Pandemic

"For healthcare organizations that are under heavy pressure to provide services, to schools that need to continue student education through distance learning, to any other business, Vonage is offering its communications and collaboration services to enable immediate teleworking capabilities."

 

UC Today - March 16, 2020

COVID-19: Ultimate Guide to Free Video Conferencing & Collaboration

"Vonage has experienced a sharp increase in demand and use of its video APIs and collaboration solutions in the wake of COVID-19-driven office closures, having processed more than 1 billion video API minutes since January 1, 2020, a significant increase versus prior periods."

 

GetVoIP - March 11 2020

AMA: Ken McMahon Helps Us Understand Vonage Customer Support

"Mr. McMahon is the SVP of Client Operations, and he was able to give us a peek into how Vonage tackles multichannel customers, self-service, and third-party software. He even gave us some insight into turnaround and daily support processes. Let’s get to it!"

 

AiThority - February 21, 2020

AiThority Interview with Sagi Dudai, Chief Technology Officer at Vonage

"AiThority sat down with Vonage’s Sagi Dubai, CTO to discuss the type of future Vonage is building with AI and ML products, the Company’s impact on Sales and Marketing with AI in Contact Centers and much more."

 

App Developer Magazine - February 20, 2020

Evolution of Infrastructure as a Service

"The Magazine chated with Sagi Dudai, Chief Technology Officer of Vonage about the evolution of Infrastructure as a Service and the impact it has on other industries and markets.

 

NJBIZ - February 13, 2020

Vonage grows with new European office

Global business cloud communications company Vonage is expanding its reach, specifically in the Europe, Middle East and Africa region, with the addition of a sales and support office in the City of Lights.

 

Cloud Communications Alliance - February 05, 2020

LendingPoint Chooses Vonage’s Unified Communications and Contact Center Solutions to Drive Growth and Transform Customer Experiences

“Vonage’s strong partnership with Salesforce was an important part of LendingPoint’s decision,” said KN Kasibhatla, Chief Technology Officer for LendingPoint. “We’re thrilled to have found a partner like Vonage who truly understands our dynamic business and has the expertise needed to deliver best-in-class customer connectivity. They will be an integral part in helping us meet our aggressive growth goals.”

 

Financial News - February 04, 2020

TP Vision to Ink Deal With Vonage's Contact Centre and Speech Analytics Solutions

"Vonage (Nasdaq:VG), a global business cloud communications leader, has announced that TP Vision Europe B.V. has selected its contact centre and speech analytics solutions to better serve its customer-base by delivering exceptional experiences, the company said."

 

TMCNet - January 31, 2020

Online Pension Aggregator PensionBee Migrates to Vonage for 'Bee Keeping'

"We're extremely pleased to be bringing the incredible combination of Salesforce and Vonage to PensionBee,” said Tess Nicholson, VP of Operations at PensionBee. “Following a quick implementation, we now have a single, scalable cloud contact center solution across our business, which will enable our teams to improve every interaction they have with customers.”

 

Channel Partners - January 31, 2020

Vonage Focused on Strengthening VAR Relationships, Sales

"Vonage has launched a new VAR and distribution partner program under the leadership of Matt Alexander as its director of national distributors. Alexander joined Vonage after serving as regional sales director at Cato Networks, and before that he was CoreSite‘s director of channels for the East. He built channel programs at vXchnge and CoreSite."

 

Ladders - January 30, 2020

14 marketing experts predict the trends of 2020 (and beyond)

" 'Leveraging the power of APIs, marketers will increasingly be able to create customized experiences that customers will love. And they will do it faster than ever before, with fewer resources, with the ability to be agile and nimble to change with customers’ ever-evolving needs and demands.” — Rishi Dave, CMO, Vonage."

 

VentureBeat - January 28, 2020

Directly raises $20 million to improve customer service with AI

"Autonomous customer service agents are fast becoming the rule rather than the exception, partly because consumers seem to prefer it that way. According to research published last year by Vonage subsidiary NewVoiceMedia, 25% of people prefer to have their queries handled by a chatbot or other self-service alternative."

 

Financial News - January 27, 2020

PensionBee Chooses Vonage to Steer Contact Centre toward Innovation

"Vonage (Nasdaq:VG), a global business cloud communications leader, has announced that PensionBee is implementing its award-winning contact centre solution, the company said. PensionBee, which aims to take the sting out of pension management, will be able to better serve its growing customer base by delivering exceptional experiences."

 

InfotechLead - January 26, 2020

IT contracts: Accenture, Qualtrics, Vonage, Microsoft

"Vonage, a business cloud communications supplier, announced that PensionBee, an online pension provider, is implementing its contact center solution. Customers can use PensionBee app — built on Salesforce – to check their pot size, projected retirement income, and set up contributions in a few clicks."

 

AiThority - January 17, 2020

Daily AI Roundup: The Top Coolest Things on Earth Today

"Vonage, a global business cloud communications leader, has entered a partnership agreement with Artificial Solutions, the leading specialist in enterprise-strength conversational AI. Together, the companies have introduced a new connector that integrates Teneo, a conversational AI development and analytics platform, into Vonage’s API solutions."

 

UC Network Management - January 15, 2020

UPenn Chooses Vonage to Unite Campus Communications

"Laura Stotler of UC Network Management discusses the University of Pennsylvania’s recent announcement to utilize Vonage’s solution to better manage its communications network across all campus departments."

 

UCToday - January 14, 2020

Vonage: Why are Comms APIs so Popular?

"Vonage’s Omar Javaid, President, API Platform Group, set down with Moshe Beauford of UC Today to discuss the increasing popularity of communications APIs."

 

Channel Partners - December 20, 2019

Coffee with Craig and Kevin Episode No. 69: Pax8, Vonage, Holiday Edition

Channel Chief Mario De Riggi discusses the future of Vonage's channel program with Channel Partners with Craig & Kevin.

 

TelecomPaper - December 17, 2019

Vonage, Neustar partner to implement call authentication platform

"Vonage said it partnered with Neustar to deploy a certified caller platform within the Vonage network. This is the latest of many steps Vonage took to address global concerns regarding the proliferation of illegal spoofing and robocalls."

 

Channel Partners - December 12, 2019

Fast Chat: Vonage Goes All-In on B2B SaaS

"In this Channel Partners Fast Chat, Mario DeRiggi, Channel Chief at Vonage, talks with executive editor Craig Galbraith about how he anticipates the rebrand will give his company a competitive advantage in the channel."

 

Enterprise Times - December 11, 2019

Vonage announces strategic alliance with Grant Thornton to support digital transformation

"Vonage, a global business cloud communications company, has announced a strategic alliance with Grant Thornton UK LLP. The partnership aims to accelerate digital transformation of UK financial services organisations, as they seek to compete on customer experience."

 

Channel Partners - December 03, 2019

Vonage expands channel program in U.K., names Wilson to lead it

"The cloud communications provider is working to help U.K. communications resellers expand their market reach. The company called the channel expansion an “organic evolution” of business in the U.K. and Europe, the Middle East and Africa (EMEA)."

 

NJBIZ - November 21, 2019

Vonage hires SAP executive to lead Applications group

"Rodolpho Cardenuto is joining Vonage to lead sales, operations and go-to-market strategy for the company’s Applications Group. On Nov. 21, Vonage said Cardenuto’s appointment in the role, in which he will report to Chief Executive Officer Alan Masarek, is effective Dec. 9. He will be based at the company’s headquarters in Holmdel."

 

AiThority - November 15, 2019

Vonage Announces Strategic Alliance with Grant Thornton to Accelerate the Digital Transformation of Financial Services Organizations

"Vonage, a global business cloud communications leader, announced a strategic alliance with Grant Thornton UK LLP to help accelerate the digital transformation of UK financial services organizations, as they seek to outcompete on customer experience."

 

BDaily - November 14, 2019

Vonage Names Former SAP Executive Rodolpho Cardenuto President of the Applications Group

"Vonage announced today that it has named SaaS industry veteran Rodolpho Cardenuto as President, Applications Group, effective December 9, 2019."

 

The Drum - November 13, 2019

VONAGE: Vonage Branding by Wolff Olins

"Vonage is a well-known brand with a proven legacy. Loved for its offbeat tone that permeated the telecom space in the early 2000s, Vonage made a name on its ability to reinvent the way people communicate using technology. But with the decline of the residential home phone market, Vonage dared to rethink the future of its business. Never one to sit still, Vonage evolved through a series of mergers and acquisitions that allowed it to move into software as a service and from residential customers to businesses – a seismic shift that required an equally powerful brand evolution, developed in partnership with global branding agency Wolff Olins."

 

CustomerThink - November 12, 2019

Make the Customer ‘King’ in Your Company

"Have you noticed that many articles proclaim a number of different things “king” these days? For example, data is king, content is king, mobile strategy is king — all of these are primary areas on which businesses today focus heavily. But to what end? Arguably, making these things “king” is all for the ultimate goal of delighting customers in some way, which boosts sales. So why not simply make the customer “king”?"

 

UC Today - November 11, 2019

Vonage Introduces Native Video Collaboration Solution

"Experts in redefining business cloud communications, Vonage, recently announced the arrival of the new Vonage Meetings solution, which brings video collaboration capabilities to the Vonage Business Cloud environment. The Vonage Campus offering, which was announced at the developer and user conference for the company, Vonage Meetings is the latest in a series of innovations to VBC, enhancing the UC offering of the company."

 

TechTarget - November 10, 2019

Vonage Meetings rounds out vendor's cloud portfolio

"Vonage plans to add a homegrown video conferencing app to its cloud-based business communications portfolio in December. The move is the latest example of a UC vendor combining calling, messaging and meetings."

 

No Jitter - November 07, 2019

It’s Go Time for Vonage

"Last week, Vonage held its first-ever user event, dubbed “Campus,” in San Francisco. The event was used to announce several new products, as well as an edgy new logo that sheds the orange V for something a little sleeker and business-focused. The new logo was accompanied by a fresh marketing campaign, with imagery that Vonage CMO, Rishi Dave described as more futuristic. In many ways, the future is now for Vonage."

 

GetVoIP - October 31, 2019

Vonage Makes Customer Experience The Cornerstone of Revitalization

"When buyers, IT managers, and business owners used to pitch stakeholders on using Vonage, they would have to start by reminding them that they had a business product offering. The popularity of their consumer products made it confusing for some prospective users."

 

CRN - October 30, 2019

Iconic Vonage Relaunches As B2B Communications Specialist

"Cloud communications provider Vonage is shedding its consumer roots and is consolidating its multiple brands down to one under the Vonage name."

 

MarTech Advisor - October 30, 2019

Vonage Meetings Brings New Video Collaboration Capability to its Vonage Business Cloud (VBC) Solution

"Vonage (NYSE: VG), a business cloud communications company, has announced the addition of Vonage Meetings, which will bring new video collaboration capability to its Vonage Business Cloud (VBC) solution. Vonage Meetings is the latest in a series of innovations to VBC, enhancing the Company’s unified communications offering and solidifying its status as the world’s most flexible communications platform."

 

ProgrammableWeb - October 30, 2019

Vonage Streamlines Multi-Channel Communication via New Conversation API

"Vonage, a provider of business cloud communication services, has announced a new API that is designed to provide developers with the tool necessary for creating and managing conversations across various messaging channels in real-time. The new Conversation API is the latest addition to the Vonage API Platform and helps to streamline communication across not only disparate channels but also devices."

 

ZDNet - October 30, 2019

Vonage rebrands as B2B communications service player, aims to close Twilio market cap gap

"Vonage is rebranding to unify its business-to-business portfolio and shed its consumer heritage that has been gone for years anyway. The company, which launched in 2001 as a voice-over-IP provider in 2001, has revamped in recent years to be a collaboration and business communications service provider. Vonage today looks a lot more like Twilio than what it used to be."

 

Smart Customer Service - October 30, 2019

Vonage Launches Conversation API, Meetings, and App Center

"Cloud communications service provider Vonage today launched its Conversation API, the newest addition to the Vonage API Platform. The Conversation API enables developers to create customized, real-time conversations that maintain context across multiple channels, including messaging and voice."