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The Start of a New Chapter

This article was published on July 9, 2020

On July 1st, I started my new role as Vonage CEO, and I couldn’t be more thrilled to be taking the helm of such a highly admired organization. The opportunity to join a company like Vonage is rare. Vonage was born out of innovation and, through that innovative spirit, has grown and reinvented itself into a global leader in business cloud communications helping organizations accelerate their digital transformations. And this work has never been more important than it is right now.

Illustration of communication devices.

Every day we see first-hand the critical need for organizations of all sizes to ensure business continuity across functions, and to seamlessly enable remote work throughout global locations. Our way of working has fundamentally changed, and this will likely be a constant as workforce strategies continue to embrace a distributed, but highly connected, work environment. This is an essential area where we help our customers

Externally, the need for companies to now differentiate and deliver personalized engaging experiences is exploding as customer demands grow for remote experiences that deliver a level of familiarity and connectedness through video, voice, chat, messaging and verification. It is a fundamental paradigm shift across all industries to accelerate digital transformation and the delivery of services. Our customers in healthcare, fitness, education, financial services and retail are creating unique experiences for their users.

This is the value Vonage brings. Vonage brings solutions and services to our customers that deliver the stability and security for companies and contact centers to transform how they communicate and operate from the office or anywhere across the globe through our Vonage Business Communications and Vonage Contact Center products. The Vonage Communications Services Platform brings both power and flexibility to our customers through the integration of multiple channels − Video, Voice, Chat, Messaging and Verification − into their applications, products, and workflows to create new paradigms in their industries to disrupt and change almost every industry on the planet.

We are here to help accelerate the transformation to digital business and are committed to being a trusted partner to our customers as we navigate the challenges and opportunities together. 

Vonage is an amazing company, made up of some of the most innovative individuals in the industry with tremendous talent. I have so much respect for the work that has been done. I look forward to continuing to drive the innovation and solutions our customers want and need, as the need for remote work, business continuity and differentiated experiences and services shows no signs of slowing.

I  couldn’t be more excited for what lies ahead as we enter Vonage’s next era of growth.

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