Security & Reliability

Dear Valued Customer,

Vonage is focused on providing its business customers with the tools to both improve internal collaboration among employees, and enhance external communications with their own customers for deeper engagement and more meaningful relationships through an ever-evolving suite of cloud-based communications services.

And with a communications and technological landscape that is ever shifting, cloud-based communications solutions represent a new frontier for a wide range of businesses. To ensure that our business cloud communications solutions are helping our customers to become more productive, more mobile, more flexible, more profitable, and more security-focused than ever before, we are committed to putting a variety of safeguards in place with compliance and the protection of their company and customer data in mind.

Cybersecurity and cloud security are baked into the culture of our business and at Vonage, we lead by example. As Chief Information Security Officer, I am charged with protecting Vonage's information and cyber security management programs to meet the needs and expectations of our customers - no matter what.

Vonage provides industry-leading information and cyber security measures designed from the bottom up for a cloud-based environment, without any compromise to security or cloud reliability. This includes informational guidance and enablement for compliance and regulation guidelines, such as HIPAA, HITECH and HITRUST to address privacy regulatory requirements for our healthcare customers, PCI for protection of financial data, and global privacy standards through General Data Protection Regulation (GDPR).

We are dedicated to serving our customers to not only ensure their success through solutions to drive better business outcomes, but also to protect their data and private company information and that of their own customers. We will continue to implement and look for new ways of protecting our customers and their company data.

Thank you for your trust, your partnership and your business.

Sanjay Macwan
Vonage Chief Information Security Officer

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