Business Inbox

$9.99 /mo/virtual receptionist
*Plus taxes and fees. High speed internet required. Reasonable Use policy applies.
Interested in a Vonage® business phone system?

Mobile data charges may apply.


Business Inbox allows you to send text messages from the main company number tied to your Virtual Receptionist.

BUSINESS INBOX OVERVIEW


With Business Inbox, your customers can now use their favorite communication channel, SMS, to reach your main company number (tied to the Virtual Receptionist) including toll-free numbers! Increase your customer satisfaction, and boost your team’s productivity while delivering a top-notch experience for customers reaching out to your main number.

HOW BUSINESS INBOX WORKS


You can set up any of your business phone system extensions to have access to the Business Inbox. Employees will have the ability to send and receive text messages from your company’s main phone number through the Mobile App & Web app. If you like, you can set up multiple Business Inboxes, as long as they’re tied to distinct Virtual Receptionists.

There’s no limit on the number of users, so entire teams can leverage this feature to communicate the way your customers or prospects prefer. Typing Indication allows a bird’s eye view so you’ll know if another colleague is already replying to a customer, while Inbox View shows the status of all incoming and outgoing messages.

WHY YOU’LL LIKE BUSINESS INBOX


  • Allow customers and prospects to interact with you in the channel they prefer, helping to improve customer experiences and reduce churn
  • Send and receive messages from your toll-free numbers*
  • Boost employee productivity, and streamline customer communications
  • Manage multiple conversations at once, decreasing average hold time and improving overall customer satisfaction

*Messaging to and from toll-free numbers is a feature available for customers paying for Vonage Business inbox.

GET STARTED


It's easy to add Business Inbox through your Admin Portal and Customer Service representatives are always available to help.
Find out how Vonage can help your business communicate better.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

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