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Vonage WhatsApp API Pricing

Grow your business and deepen customer engagement with WhatsApp messaging and voice calls — all with simple, transparent, industry-standard pricing.

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Enjoy simple and transparent pricing

WhatsApp pricing has two components:

WhatsApp Messaging Pricing

WhatsApp fees

WhatsApp fees apply on a per message basis for each delivered message. See Meta for pricing details.

Vonage platform fee

Vonage rates start as low as 0.0001 Euros (0.00016 USD) per message. Please refer to this pricing table for details.

WhatsApp Business Calling Pricing

WhatsApp fees

WhatsApp fees apply on a per minute basis for each connected call, based on destination country. See Meta for pricing details.

Vonage platform fee

Vonage rate is $0.004 per minute (€0.0034 per minute) for all countries, applicable to both inbound and outbound calls.

Boost your two-way conversations, reach, and engagement with WhatsApp

98%

Open rate

45-60%

Click-through rate

~70%

Delivery rate

Vonage WhatsApp API pricing FAQs

Select to expand or collapse this FAQ answer.

WhatsApp Messaging pricing:

  • Meta/WhatsApp fee applies per delivered message, based on destination country and message category — Marketing, Utility, Authentication, or Service.
  • Vonage platform fee covers small infrastructure and routing costs — starting as low as 0.0001 Euros (0.00016 USD). This adjusts per volume and region. For example, a higher volume sent to a specific region lowers the incremental Vonage platform fee.

WhatsApp Business Calling:

  • WhatsApp Fees: Applies per minute, per connected call; varies by destination country and traffic type (outbound / inbound); tier pricing applies at WABA level.
  • Vonage fee: $0.004/min (€0.0034/min).
  • Billing increment: Every 6 seconds for both Meta and Vonage fees.

 

Select to expand or collapse this FAQ answer.

WhatsApp Messaging:

  • Marketing: Promotional messages sent to customers
  • Utility: Transactional messages, such as order confirmations and shipping updates
  • Authentication: One-time password (OTP) and verification messages
  • Service: Free-form replies sent by a human agent or AI solution in response to a customer message, charged per message at the same rates as Utility and Authentication messages.

WhatsApp Business Calling:

  • Outbound: Business-initiated calls
  • Inbound: User-initiated calls
Select to expand or collapse this FAQ answer.

Inbound messages from users to your business are always free. Starting October 1, 2026, outbound messages sent within a 24-hour customer service window are no longer free — both free-form (Service) replies and Utility templates sent inside an open window are now charged per message. Vonage platform fees also apply.

Select to expand or collapse this FAQ answer.

Yes. Meta offers incremental-tiered discounts for Messaging (Utility and Authentication messages) and Business Calling (outbound calls), based on monthly volume per destination country. Discounts apply to messages/calls beyond set thresholds and reset at the end of each month.

Select to expand or collapse this FAQ answer.

Effective July 1, 2025, Meta shifted from conversation-based pricing (CBP) to per message pricing (PMP). Existing customers with custom pricing retained their rates — only the billing unit changed from per conversation to per message.

Discover additional messaging channels and advanced features

Messaging channel

Features

Powerful reach with simple, competitive rates

Per message, tiered rates vary by country

Cost-effective channel to power your omnichannel strategy

Messenger

0.0011 Euros | 0.0011 USD per delivered message

Viber

Contact sales

Supports the build of encrypted, HIPAA-supportable applications (with signed BAA)

Contact sales

$550 per month

Auto-redact

$1,100 per month

Tiered pricing

Flexible service plans to launch fast and help you grow

Stylized illustration of mobile phone with speech bubbles and pop ups representing email, SMS, and video.
Messages API Pricing

Simple, usage-based pricing

All-inclusive features for a richer, more meaningful customer experience. Meet customers on the channels they most prefer with RCS, WhatsApp, Messenger, Email, Viber, MMS, and SMS.

Get started with Vonage WhatsApp APIs

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