Application Partner

Textline & Vonage: Powerful SMS Text Message Communication For Customer Support and Sales Teams

Who we are

Textline's software enhances the customer experience be empowering companies to seamlessly communicate with their customers via sms text messaging. Customer support teams see faster resolutions and higher customer satisfaction. Sales team experience increased customer responses compared to email and phone. Companies like 1-800-Got-Junk, Live Nation and Bird Scooter take advantage of Textline's robust texting automation, team collaboration and manager insight tools. Additionally, Textline integrates with many leading business software like Zendesk, Salesforce and Zapier.

How we work with Vonage

Textline provides a plug and play, multi-user, web-based interface for text messaging with Vonage APIs.

Use Cases

Engage with industry-specific communications such as e-comm, logistics, start-ups, home/professional services, real estate, and hospitality with common use cases in customer services, sales and logistics.

  • Allow mobile first customers to conveniently text customer support questions
  • Cost effectively scale support teams by enabling agents to handle multiple customers at once
  • Increase marketing generated leads by driving customers to simply text their interest
  • Close more sales by being able to connect with more customers
  • Build more personalized customer relationships, leading to greater LTV

Screens shots showing how Textline provides a plug and play, multi-user, web-based interface for text messaging with Vonage APIs.

Industries
  • eCommerce/Retail
  • Hospitality/Travel/Transportation
  • Logistics
  • Financial Services/Insurance
Areas of Focus
  • Customer Engagement
  • Call Center
  • Logistics
  • Support

Developer Resources

Find a Vonage API partner solution

Our API partners build, integrate and help implement unique communications experiences with our APIs that accelerate business — and attract and retain customers like never before. Search our partner finder to find the right one for your business.
Illustration of hand holding a mobile device using apps.
Deskphone with Vonage logo

Speak with an expert.

US toll-free number: 1-844-365-9460
UK toll-free number: +44 800 086 9444