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Open your next store on WhatsApp

With Vonage Conversational Commerce, powered by, you can create a dependable and convenient end-to-end experience for your shoppers on the world’s most popular messaging app.

Example of a shoe shop transaction via WhatsApp commerce
Example of Whatsapp commerce bot mapping

Manage conversations without adding headcount

Build and customize chatbots to manage incoming conversations, onboard shoppers, automate FAQ responses and enable guided self-service shopping.

Whatsapp associate chat

Have your sales associates join the conversation

Empower in-store sales associates to sell more by assisting shoppers on WhatsApp. Route conversations to the best team member based on the product, location, and other criteria.

Bring your catalog to WhatsApp

Simplify the shopping experience for your customers with easier product browsing, conversations, and purchasing — all without ever leaving the chat window.

Customer insights from WhatsApp conversation

Get to really know your customers

Gather rich, personalized insights into your shoppers’ needs, motivations, and preferences to improve your marketing and promotional strategy.

Whatsapp delivery notifications

Deliver notifications your shoppers can't miss

Make your customers’ lives easier by sending important order-related and shipping alerts, one-time passwords, and more through WhatsApp.

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Make data-driven improvements

Analyze your conversational commerce profitability across bots, agents, SKUs, and campaigns to learn what approaches work best for your brand.

It’s good to be in sync

Easily secure, integrate, and update your catalog, orders, shipping, payment information, and customer data. Empower your teams to easily access this data across your enterprise-wide systems.
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US toll-free number: 1-844-365-9460
Outside the US: Local Numbers