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Attract shoppers and enable checkouts on Facebook

With Vonage Conversational Commerce, powered by, you can map your entire shopper lifecycle on Facebook. Now it’s easy to integrate Messenger, Facebook Live, ads, shops, posts, and analytics into your online retail mix.

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Shopper interest bot mapping

Close the gap between shopper interest and cart creation

Extend a helping hand through Facebook Messenger to customers looking for your products or seeking answers to their shopping questions related to price, product details, etc.

A shoe shopping conversation triggered from facebook comments

Facilitate in-messenger shopping

Save shopper time and effort by integrating catalogs, cart creation, payments, and shipping updates into Facebook Messenger with personalized conversations.

Facebook live conversation with makeup brushes

Start conversations from Facebook Live

Tap into the buzz and excitement generated through your Facebook Live events and drive product consideration and in-platform purchases by your viewers in real-time.

Purse shopping options loaded from facebook ad

Engage one-to-one from Facebook ads

Invite interested shoppers to message your business directly from sponsored Facebook posts and native ads. Convert aware and interested prospects into shoppers.

A shoe shopping conversation triggered from facebook comments

Engage shoppers commenting on your posts

Program your Messenger account to identify shopping intent from comments on your Facebook Posts and campaign hashtags to trigger one-to-one conversations.

Shirt options in a facebook shop

Harness Facebook Shops catalogs

Stay ahead of the curve by becoming an early adopter of Facebook Shops to build your catalogs and store presence on the world's biggest social media channel.

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Act upon insights from Facebook Analytics

Understand and use Facebook Analytics for improved shopper engagement, frictionless commerce, and end-to-end customer lifecycle management.

It’s good to be in sync

Easily secure, integrate, and update your catalog, orders, shipping, payment information, and customer data. And make it easy for your teams to access these insights across your enterprise-wide systems.
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