Programmable Solutions
Leverage the Vonage API platform to innovate your business communications.
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Reach customers with marketing or other broadcast messages with outbound phone calls and optional IVR feedback.
Track call metadata for lead generation and marketing campaigns.
Replace static passwords with single use codes sent over SMS, voice or push.
Connect your users via text message privately.
Add a simple Interactive Voice Response (IVR) script to your existing applications.
Invite website visitors to download your app by requesting a link to the app store via SMS.
Alert customers via SMS and give them an opportunity to engage by replying or calling back.
Connect users by phone without disclosing their phone numbers to improve privacy and avoid off-platform transactions.
Verify users by reaching their mobile device with SMS or voice codes.
Block bots and bulk account creation with phone verification for new users.
Enable your app to go viral by incorporating SMS invitations with links to the app store.
Enable worldwide delivery and receipt of critical alerts via phone calls.
Validate customer phone numbers to ensure reachability and to distinguish mobile from landlines.
Detect possible fraud and trigger step-up authentication when needed.
Provide customer service via Facebook Messenger, WhatsApp or the social network of your customers' choice.
Book flights, lodging, or any ticket via social media, including managing entire customer journey.
Foster customer loyalty using the social platforms that are important to your customers.
Enable your mobile customers to open support tickets and engage via SMS.
Replace toll-free numbers with smart local numbers to reduce costs and improve service.
Use a call whisper to tell your call center agent which campaign the call concerns before they greet the caller.
Real-time insight into caller sentiments and emotions enables better decision-making, support, and outcomes.
Make and receive calls within your contact center application and retain customer conversations in one place.
Transcribe calls to better understand your customers and improve their experience.
