Dashboards and reporting
Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact center analytics identify areas of improvement across your department.
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Omnichannel
Omnichannel insights
Conveniently review contact center metrics within your Salesforce reports.
- Automatically log channel activity into Salesforce for instant review
- Quickly access comprehensive metrics within your Salesforce reporting solution
The data you need
Seamlessly get a full and accurate view of your team’s activities and actions with Vonage and Salesforce.
- Real-time and historical data
- Customized dashboards
- Wallboards
- Reports
