Dashboards and reporting

Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact center analytics identify areas of improvement across your department.

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Omnichannel

Omnichannel insights

Conveniently review contact center metrics within your Salesforce reports.

Automatically log channel activity into Salesforce for instant review
Quickly access comprehensive metrics within your Salesforce reporting solution

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The data you need

Seamlessly get a full and accurate view of your team’s activities and actions with Vonage and Salesforce.

Real-time and historical data
Customized dashboards
Wallboards
Reports

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View use cases

Learn how Vonage’s contact center software improves the processes and productivity of your call center.

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Review all plans for Vonage contact centers.

Dashboards and reporting

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Omnichannel insights

The data you need

View use cases

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