Dashboards and reporting
Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact center analytics identify areas of improvement across your department.
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Video
Vonage Contact Center Reporting in Salesforce
Watch this demo video to learn how to conveniently review contact center metrics within Salesforce reports.
Omnichannel
Omnichannel insights
Conveniently review contact center metrics within your Salesforce reports.- Automatically log channel activity into Salesforce for instant review
- Quickly access comprehensive metrics within your Salesforce reporting solution
The data you need
Seamlessly get a full and accurate view of your team’s activities and actions with Vonage and Salesforce.- Real-time and historical data
- Customized dashboards
- Wallboards
- Reports
