Vonage + Meta
Since 2017, Vonage Conversational Commerce has enabled customer conversations throughout the Meta platform. Learn how leading brands capture the conversations and sales across Facebook Live, Messenger, Instagram, and WhatsApp.
Monetize Facebook Live
Showcase your products through Facebook Live
Promote your products during Facebook Live streams to leverage social selling and peer-to-peer referral purchases.
Engage commenters showing purchase intent
Monitor comments to identify product interest and engage shoppers with a seamless checkout process directly on Messenger.
Drive impulse purchases through Messenger
Guide shoppers through a simple, step-by-step purchase flow to answer FAQs and automate cart creation and order processing.
Escalate from chat bots to live agents
Route difficult questions and conversation topics to live agents to build a personal connection.
Get familiar with your followers
Use the data collected from shopper and customer conversations to improve your product messaging and marketing approach.