Device Type: desktop
Skip to Main Content Skip to Main Content

Simplify your customer communications with Telegram

Vonage Conversational Commerce, powered by, works with Telegram to simplify your customer communications in a familiar and fun interface. You also enjoy support for multiple devices to stay connected with customers regardless of their location. This seamless integration provides a low-cost option for sales, marketing, and customer support.

Illustration of a chatbot icon and a cell phone

Provide support through automated bots or live agents

Telegram supports chatbots to automate interactions, answer queries, and even conduct transactions. You can also build custom bots to assist customers or hand off to live agents for expert assistance on the Vonage Conversational Commerce dashboard.

Image of a mobile phone with a chat about a retail purchase with a Buy Now button to the right

Complete transactions over chat

Telegram integrates payment methods into conversations. With the integration of Vonage Conversational Commerce and Telegram, you can capitalize on customer interest to complete transactions right then.

Telegram messaging with bot

Harness the power of AI and natural language processing

You can further enhance the customer experience with AI and NLP for more natural and intelligent conversations with Vonage Conversational Commerce.

illustration of a pink shield with a checkmark on it, and a black lock icon overlaid on the bottom right

Reassure customers about security and privacy

What do you get when you combine the Vonage and Telegram focus on security and privacy? Online transactions that customers can be confident about.

It’s good to be in sync

Easily secure, integrate, and update your catalog, orders, shipping, payment information, and customer data. And make it easy for your teams to access these insights across your enterprise-wide systems.
Pictogram of chain links
Deskphone with Vonage logo

Speak with an expert.

US toll-free number: 1-844-365-9460
Outside the US: Local Numbers