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Go direct-to-consumer with your Amazon store

With Vonage Conversational Commerce, powered by, you can integrate your Fulfillment by Amazon  (FBA) store into your social media posts and conversations in minutes.

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Complete transactions in your customers’ favorite channels

There’s no need to increase your ad spend or adjust your social media marketing strategy. That’s because Vonage Conversational Commerce helps you sell your Amazon products right from your customers’ favorite channels — including messaging apps, social feeds, Instagram stories, chats, blog posts, websites, and more. This timely opportunity better captures consumer interest and their impulse to buy.

  • Build in-channel sales

  • Get started fast

  • Increase cart conversion

Rocket ship

Insanely effective

Merchants who use Vonage Conversational Commerce can improve their conversion rates.
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Complete control

Your inventory, shipping, taxes and orders are all directly managed through your Amazon store.
Pencil in a box

Your brand your way

It’s easy to create branded, engaging experiences across all customer touch points.
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Customer relationships

An array of growth tools — such as cart recovery, broadcasts, retargeting pixels, exclusive offers, and loyalty and influencer sales — can help to re-engage and upsell customers.

Vonage Conversational Commerce simplifies selling

How to integrate Amazon with

How to integrate Amazon with

Step 1 :

Connect your Amazon account

Simply authorize access to your Amazon store to import product information, listings data, product images, and fulfillment data into Vonage Conversational Commerce.

Step 2 :

Import your products and assign #hashtags

When you assign hashtags to each product, you make your items shoppable on Facebook and Messenger.

Screenshot of Jumper dashboard with Amazon import details
Step 3 :

Connect your Facebook page

It’s best to build specific Facebook pages for sales. Once you do, be sure to authorize access.

Screenshot of Jumper dashboard with Facebook messenger connection details
Step 4 :

Share your products

Your customers can initiate a checkout simply by clicking, commenting, or swiping on a post. They can also complete purchases within a chat through a secure, tokenized payment process.

Screenshot of Jumper dashboard with Share Facebook post details

Amazon fulfilsl shipping as usual

Vonage Conversational Commerce remembers your customers’ details and auto-fills order forms to enable one-click repeat purchases.

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Amazon Integration FAQs

Vonage Conversational Commerce is an AI-powered application that enables conversational commerce by empowering brands to engage customers on their preferred channels. There are no websites to build or apps to download. Learn more.

View our pricing .

You can conveniently connect the relevant sales channels from the Integrations tab in your Jumper dashboard.

Once your Fulfillment by Amazon store is connected to Vonage Conversational Commerce, your products will be displayed in the dashboard. Then you can sync your products by selecting them and picking the appropriate hashtag.

Your customers will receive  the usual Amazon alerts through e-mail and SMS. You can also send a tracking link from the Orders section in the Jumper dashboard.

You can sell up to 200 products concurrently at one time. And you can quickly and easily rotate products whenever you want.

Inventory is managed and checked at run-time. This ensures that you only sell what is in stock.   


Turn conversations into sales

Engage customers anytime, anywhere, with Vonage Conversational Commerce.
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Speak with an expert.

US toll-free number: 1-844-365-9460
Outside the US: Local Numbers